Child FIRST (Family Life)

  1. About this service

    Provides a Child FIRST worker who can support you and your family with information and advice; links for children, young people and their families into community services; support with identifying and understanding what your family and child needs; assistance to families to work towards their goals and meet their needs; support in joining groups such as playgroups, young mum’s and dad’s groups, parent education groups, volunteer and mentoring support programmes and social support groups. See Bayside Peninsula Child FIRST Family Solutions Partnership.

      • Service name

        Child FIRST (Family Life)

      • Phone

        8599 5433 or 1300 721 383

      • Urgency levels

        Direct Help, Some Help, Just Curious

      • Age group

        Maximum age 17 years

      • Additional age criteria

        Children must be aged 0 to 17 years

      • Service type


      • Costs

        Child FIRST programs are free and available to families of any cultural background

    More information for teachers, wellbeing staff and service professionals

      • Specific exclusions

        Child FIRST was set up under the Children Youth and Families Act Vic (2005) to be the entry point for all Family Services support programs. If there are concerns about the well-being of a child (this can include an unborn child), Child First is the first point of contact. A report should be made to Child Protection if you have immediate concerns about a child’s safety, stability or development.

      • Point of intake

        If you are pregnant, you are also eligible to receive support to help you prepare for the birth of your baby.

  2. Child FIRST (Family Life)