24 hour / Emergency

    • 000 - Police/Ambulance/Fire

    • 000 Ambulance

      24 hour emergency response - 7 days a week. Do not call 000 (triple zero) if this is not an emergency. When you call....

      Emergency Contact: 000

      Urgency Level: Urgent Help

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    • 000 Fire

      24 hour emergency response - 7 days a week. Do not call 000 (triple zero) if this is not an emergency. When you call....

      Emergency Contact: 000

      Urgency Level: Urgent Help

      More Info »
    • 000 Police

      24 hour emergency response - 7 days a week. Do not call 000 (triple zero) if this is not an emergency. When you call....

      Emergency Contact: 000

      Urgency Level: Urgent Help

      More Info »
    • Emergency Departments and Local Hospitals (NHSD - healthdirect Australia)

      Find emergency departments and local hospitals via the NHSD website. Search by your postcode on the website to find your....

      Urgency Level: Urgent Help, Direct Help, Some Help, Just Curious

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      Area Mental Health Services/Psychiatric Triage

    • 24 hour Mental Health Triage Service (Peninsula Health)

      Provides 24 hour emergency crisis support over the phone,  urgent community based assessment and short term treatment....

      Contact: 1300 792 977

      Urgency Level: Urgent Help, Direct Help

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    • Early in Life Mental Health Service (ELMHS) (Monash Health)

      Provides specialist state funded inpatient and outpatient mental health services for 0 - 25 (0 - 18 Mornington Peninsula) age....

      Contact: 1300 369 012 (Psychiatric Triage Service)

      Urgency Level: Direct Help, Some Help, Just Curious, Urgent Help

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      Safety & Protection

    • After Hours Crisis Line - Child Protection (DHHS)

      Provides an afterhours emergency phone line targeting  children and young people at risk of harm or where families are....

      Contact: 13 12 78 or 1300 655 795

      Urgency Level: Urgent Help, Direct Help

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    • Find a local police station (VIC Police)

      Provides a list of your local police stations in the Mornington Peninsula - simply add your postcode to find which station is....

      Urgency Level: Urgent Help, Direct Help, Some Help, Just Curious

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    • Victims of Crime Helpline (Department of Justice)

      Provides over the phone support to: get advice about reporting a crime find other services that can help....

      Contact: 1800 819 817

      Urgency Level: Urgent Help, Direct Help, Some Help, Just Curious

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      Family Violence

    • Child FIRST (Bayside Peninsula Child FIRST Family Solutions Partnership)

      Child FIRST will offer information and advice to families and professionals; links for children, young people and their....

      Contact: 1300 721 383

      Urgency Level: Urgent Help, Direct Help, Some Help

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    • Sexual Assault Report Anonymously (SARA) (SECASA)

      Provides an anonymous way to report sexual assault and harassment online. People do not report because they think the incident....

      Contact: 9594 2289 (24 hr)

      Urgency Level: Just Curious, Urgent Help, Direct Help, Some Help

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    • Peninsula Family Violence Program (Good Shepherd)

      Provides help to women in immediate danger to find safe accommodation. Also provides over the phone support, face to face....

      Contact: 5971 9444 or 1800 015 188 (24 hour - 7 days WDVCS)

      Urgency Level: Urgent Help, Direct Help, Some Help

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    • safe steps Family Violence Response Centre (24/7 response)

      Provides a 24 hour emergency crisis response hotline to young people who are experiencing family violence at home. .

      Contact: 1800 015 188 (toll free) or 9322 3555

      Urgency Level: Urgent Help, Direct Help, Some Help, Just Curious

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      Phone & Web Support

    • 24 hour Crisis Line - Crisis Support. Suicide Prevention (Lifeline)

      Provides 24/7 telephone support for young people who need help with a suicide crisis. Trained Crisis Supporters will answer....

      Emergency Contact: 13 11 14

      Urgency Level: Urgent Help

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    • 24 hour Youth Sexual Assault Crisis Response (SECASA) (PenSAC)

      Provides 24/7 crisis response to help young people, adults and non offending family members who have experienced  sexual....

      Contact: 9594 2289 (24 hr)

      Urgency Level: Urgent Help

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    • 1800 RESPECT

      Provides a 24 hour sexual assault and domestic violence counselling helpline to assist with information and support to young....

      Emergency Contact: 1800 737 732

      Urgency Level: Urgent Help

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    • 24 hour Kids Helpline and WebChat

      Provides 24 hour emergency crisis support, phone counselling and web chat to young people who need help with different....

      Contact: 1800 551 800

      Urgency Level: Urgent Help, Direct Help, Some Help, Just Curious

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    • 24 hour Suicide Call Back Service (Suicide Line)

      Provides 24 hour emergency crisis support over the phone to young people who feel suicidal. Also provides online counselling....

      Contact: 1300 659 467

      Urgency Level: Urgent Help, Direct Help, Some Help

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    • 24 hour telephone Support (beyondblue)

      Provides over the phone support to young people experiencing signs of depression and anxiety.  beyondblue  is an....

      Contact: 1300 22 4636

      Urgency Level: Urgent Help, Direct Help, Some Help, Just Curious

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    • Mental Health online resources (ReachOut.com)

      Provides online resources, apps guides, tools, fact sheets, stories and information for young people who would like support....

      Urgency Level: Direct Help, Some Help, Just Curious

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    • Parentline Victoria (DET)

      Provides a statewide telephone counselling service to parents and carers of children aged from birth to eighteen years. Also....

      Contact: 13 22 89

      Urgency Level: Urgent Help, Some Help, Just Curious

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    • Youth Support (The Line)

      Provides a website for young people which talks about relationships, gender, sex, bystander action, technology and....

      Contact: 1800 695 463 (1800 MYLINE)

      Urgency Level: Urgent Help, Direct Help, Some Help, Just Curious

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    • 24 hour Family Drug Support Line (FDS)

      Provides over the phone support to people who are experiencing drug use at home by a family member.  Alcohol and other....

      Contact: 1300 368 186

      Urgency Level: Urgent Help, Direct Help, Some Help, Just Curious

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    • Alcohol and other Drug Counselling (Direct Line)

      Provides an assessment and referral to drug and other alcohol counselling services to individuals, partners and/ or...

      Contact: 1800 888 236

      Urgency Level: Direct Help, Some Help

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    • Victoria Poisons Information Centre

      Provides 24/7 advice about what to do if a person has been poisoned, has overdosed, has made a mistake with medicines or...

      Contact: 13 11 26

      Urgency Level: Some Help, Just Curious

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      Disability

    • Autism - Positive Partnerships

      Provides online learning modules that help you explore the characteristics of autism - disability is a new conversation in many...

      Urgency Level: Some Help, Just Curious

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      Housing and Homelessness

    • Crisis Centre (The Salvation Army)

      Provides emergency crisis accommodation off the Peninsula for young single people. For young families (under 25 years....

      Contact: 1800 627 727 (CRIS) or 1800 825 955 (24/7 Crisis Centre)

      Urgency Level: Urgent Help, Direct Help, Some Help

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      Financial/ Material Aid or Problem Gambling

    • Mums Supporting Families in Need

      Provides material aid to vulnerable or disadvantaged families..

      Contact: 8738 7014 or 0477 864 335

      Urgency Level: Urgent Help, Direct Help, Some Help, Just Curious

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      Justice and Legal

    • Legal Aid (Frankston)

      Provides legal information and advice. This office specialises in criminal law, family breakdown and family violence and civil....

      Contact: 9784 5222

      Urgency Level: Direct Help, Some Help, Just Curious

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    • Youthlaw

      Provides free and confidential legal information and advice to young people up to the age of 25. Also provides services....

      Contact: 9611 2412

      Urgency Level: Some Help, Just Curious

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