A-Z Services

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0-9

A

  • A-Z Health Services (Peninsula Health)
  • Provides a list of all health services available at Peninsula Health - click here to see the list of A-Z Peninsula Health services.

  • Aboriginal Early Years Support (DET)
  • Provides advice and support to families and workers with a range of targeted programs including kindergarten, in home support and home based learning programs to ensure successful future outcomes for all children, including Aboriginal children.

  • Aboriginal Health Services (DDACL)
  • Provides assistance with accessing primary health care from GPs to help prevent and manage ill health. Aboriginal patients are a priority for our GPs, who are selected based on their experience working in Aboriginal health. Also provides Koori Maternity Services for mothers and Boorai. Other services include: Paediatricians, Maternal And Child Health services, Diabetes Nurse Educator, Nurse, Dietician, Psychiatrist and Optometrist. 

  • Aboriginal Healthy Start to Life Worker (Peninsula Health Community Health PHCH)
  • Provides support to you and your family to meet your specific health and cultural needs in a sensitive and respectful way. The worker can: help you build your connections to your culture and the local community; connect you to before and after birth health services including services like Maternal and Child Health Services or breastfeeding advice or dental services; connect you with people who can assist with housing, food and clothing and emotional support; provide you useful information about caring for your child and promoting their development; connect you with supportive activities you are interested in; connect you to playgroups, parenting support and preschools; help women and their children attend health appointments by attending with you or assisting with transport; or provide health education to help you and your child live healthier.

  • Aboriginal Hospital Liaison Officers (Peninsula Health - ATSI Unit)
  • Provides emotional, social and cultural support to Aboriginal and Torres Strait Islander people particularly inpatients, outpatients and their families using Peninsula Health services. - Ensures a culturally sensitive Aboriginal and Torres Strait Islander service.

  • Aboriginal Tenancies at Risk (ATAR) (NGWALA)
  • Provides ATAR workers to assist clients to address issues that are placing their private, public and community housing tenancy at risk.

  • Accommodation and Housing for Youth - Detour service (Melbourne City Mission)
  • Provides support to young people who are dealing with problems with accommodation and housing; issues at home and feel they need to move out or who have recently left home and are having trouble finding a secure place to live. Also provides access to resources they need to strengthen their family and social networks and enhance life opportunities to assist avoid risk of homelessness. Located in the Mahogany Integrated Services Hub.

  • Activities, recreation and creative classes (Rye Community Beach House)
  • Provides a range of activities, recreation and creative classes in the local area. Ranging from walking groups and pram parade walks, story writing, take a break childcare, yoga, health and fitness, mental health and wellbeing (mediation sessions), singing, , For a list of all Community House - click here.

  • Adolescent Violence in the Home (AVITH)
  • Provides useful resources for service providers who are working with young people who use or experience violence at home.

  • After Hours Crisis Line - Child Protection (DHHS)
  • Provides an afterhours emergency phone line targeting children and young people at risk of harm or where families are unable or unwilling to protect them. If this is an emergency, call Victoria Police on 000. Also provides child-centred, family-focused services to protect children and young people from significant harm caused by abuse or neglect within the family. It also aims to make sure that children and young people receive services to deal with the affect of abuse and neglect on their wellbeing and development.

    A Disability and Family Violence Crisis Response worker is available 9843 6304

  • After Hours GP - National Home Doctor Service (NHDS)
  • Provides after hours GP doctors who can help with general medical care and medical needs after hours when your daytime GP is not available. This is a bulk billing service.

  • AHPRA Australian Health Practitioner Regulation Agency
  • Provides a place where patients can check if a doctor is registered and if they want to make a compliant or show concerns about a general practictioner. APHRA also provide assistance to the 14 National Boards that are responsible for regulating the health professions. The National Boards protect the public and they set standards and policies that all registered health practitioners must meet.  

  • Alateen (Al-Anon Family Groups)
  • Provides support group meetings for young people (12–21) whose lives have been affected by the problem drinking of a family member or friend. Meetings are held in Frankston every Thursday night, 7.30 to 9pm

  • Alcohol and other Drug Counselling (Direct Line)
  • Provides an assessment and referral to drug and other alcohol counselling services to individuals, partners and/ or families affected by alcohol or other drug (AOD). You can also enquire if you are concerned about a family member’s AOD use.

  • Alcohol and other Drug Counselling (Stepping Up)
  • Provides counselling to individuals, partners and/ or families affected by alcohol or other drug (AOD) use to meet the growing need for specialist services. You can also enquire if you are concerned about a family member’s AOD use. Stepping Up FMP: Taskforce Community Agency Inc. (Lead); Interact Australia, Odyssey House Victoria, Youth Projects Ltd, Anglicare Victoria, Windana: Drug and Alcohol Recovery Inc.

  • Alcohol and Other Drug Outreach Services (Ngwala Willumbong)
  • Provides alcohol and other drug outreach services to the Aboriginal and Torres Strait Islander community of Victoria.

  • Art Groups (PenCC)
  • Provides fun filled activities for parents and pre-school children run by a group of volunteers. Activities include: Kids programs and Art Groups. Art groups suit anyone from beginners to the more advanced who can join with others who have a similar interest and can learn how to give your artwork that special extra touch.  Also provides an opportunity to grow friendships and support from other local parents.  

  • Art Therapy (Peninsula Home Hospice)
  • Provides Home-Based Art Therapy for families or indivduals within your home. Activities include painting, drawing, writing, printmaking, photography, digital media, sculpture, journalling, collage and craft, just to name a few. Art Therapy assists with: anxiety and mood imbalances, quality of life and well being, pain and symptom support, processing stress, grief or loss, emotional release, nurturing a sense of self and identity, meaning and sense making, relationship strengthening, generating life interests, creating or completing legacies, or fun and enjoyment.

  • Art Therapy (RecLink) (Good Shepherd)
  • Provides creative space for young people to explore their feelings and emotions through individual and group art therapy sessions

  • Art Therapy Group Programs (Empowered Art Therapy)
  • Provides mental health and wellbeing through the Healing Arts. Groups Programs and individual sessions are available in Frankston and via outreach throughout the Mornington Peninsula. Also provides services to the aboriginal and torres strait islander (ATSI) community.

  • Arts on the Peninsula (MPS)
  • Provides a list of events and what's on in the local area. Visit http://www.artsonthepeninsula.com or http://morningtonpeninsulamusic.com.au for more information.

  • Ask Someone (Integrated Family Violence Executive)
  • Provides a website that has been designed to help you, or someone you know who has experienced family violence in any form, or used violence against a family member seek, free professional support and information 24/7.

  • Assessment and Intake for (AOD) Alcohol and Other Drug (FaMDAS)
  • Provides assessment and intake, care recovery, counselling, non-residential withdrawal, planning for the FMP region - FaMDAS is the approved AOD provider for the FMP region - call 1300 665 781 (intake). Frankston and Mornington Drug and Alcohol Services (FaMDAS): Peninsula Health (Lead); SEMPHN, YSAS.

  • Autism - Positive Partnerships
  • Provides online learning modules that help you explore the characteristics of autism - disability is a new conversation in many Aboriginal and Torres Strait Islander communities. In traditional languages there is no comparable word for “disability”.

  • Autism Amaze Information Service
  • Provides information about Autism Spectrum Disorder (ASD) and referral to other services and supports.

  • Autistic Services and SASI Training (SASI)
  • Provides services for adults for respite, recreation, day services, children’s respite and fee-for-service autism training for businesses and professionals. Services are for people with Autism Spectrum Disorders (ASD), their families, and the community. SASI provides five distinct autism services: accommodation, day services, community based recreation and respite, children's residential respite, education and networking for families and carers. Also assists with supporting development and empowerment of participants; encourages individual choice and fosters self confidence; assists participants to be valued members of the community; encourages the development of our staff in the disability field; and continually reviews our service program to meet the needs and abilities of all individuals.


B

  • Better Health Channel
  • Provides health and medical information - assured by the Victoria Government.

  • Bunjilwarra Koori Youth Alcohol and Drug Healing Service
  • Provides a 12 bed alcohol and other drugs residential rehabilition and healing service for Aboriginal young people.

  • Bursting the Bubble - Something not right at home? (DVRCV)
  • Provides an online resource to help young people work out what's okay in a family and what's not. It tells you what you can do if someone in your family is hurting or abusing you or another member of your family.

  • Bush Boys Cook Group (Mental Illness Fellowship)
  • Provides an opportunity for male participants to join together to investigate the great Peninsula outdoors with visits to different locations, and exploring different cuisines using a variety of cooking methods. The aim of this group is to reduce social isolation, promote wellbeing and provide ‘some ME time’ for men who attend. The only criteria is  “A nose for good food & adventure’ and the chillies are always optional. Bush Boys Cook Group get together on Fridays fortnightly.  Transport can be arranged if required.


C

  • CareLine 24 hour Respite Support (Peninsula Health)
  • Provides urgent respite information and support 24/7 via the CareLine Hotline.

  • Carer and Respite Services (Lifestyle Centred Services)
  • Provides specialised disability support which is flexible, personalised, self-directed support services for people of all ages:  babies, teenagers and adults, who require assistance in their day-to-day lives who need help with complex disability needs or holiday assistance.

  • Carer Gateway (healthdirect)
  • Carer Gateway is a national online and phone service that provides practical information and resources to support carers. The interactive service finder helps carers connect to local support services - search by postcode.

  • Centrelink Services (Centrelink)
  • Provides young people, families, job seekers, students and trainees with information about its services and payments like youth allowance. Also provides parenting payments support, income support payments, crisis payments and exemptions for collecting child support based on your personal situation.

  • Child Care - Find local Child Care services (Care for Kids)
  • Provides an online "Find a Child Care" website - click here to visit the site.

  • Child FIRST (Bayside Peninsula Child FIRST Family Solutions Partnership)
  • Child FIRST will offer information and advice to families and professionals; links for children, young people and their families into community services; assessment of risks and needs and referrals into Bayside Peninsula Family Support services. Bayside Peninsula Child FIRST Family Solutions Partnership: Anglicare Victoria, Australian Turkish Association, Bayside Community Information and Support Service (BayCISS), Bentleigh Bayside Community Health, Children Australia Inc (OzChild), City of Kingston – Family Support Services, City of Port Phillip – Department of Family, Youth and Children, Connections UnitingCare, Family Life Limited, Good Shepherd Australia New Zealand, Jewish Care Victoria, and Southern Victorian Aboriginal Child Care Agency (VACCA).

  • Child FIRST (Family Life)
  • Provides a Child FIRST worker who can support you and your family with information and advice; links for children, young people and their families into community services; support with identifying and understanding what your family and child needs; assistance to families to work towards their goals and meet their needs; support in joining groups such as playgroups, young mum’s and dad’s groups, parent education groups, volunteer and mentoring support programmes and social support groups. See Bayside Peninsula Child FIRST Family Solutions Partnership.

  • Children’s and Adolescent Services (Peninsula Health)
  • Provides family-centred care for children and adolescents up to the age of 16. Services include speech pathology, physiotherapy, occupational therapy, psychology, podiatry, dietetics, educational advisors and audiology. This service may also be able to assist with eating disorders, asthma education, diabetes education and support, toddler support groups, elective surgery and play therapy. Eligibility: Demonstrates concerns in one or more of the following area of their development: communications, social, emotional or behaviour, sensory processing, fine motor skills, gross motor skills, foot or leg, dietary and/or hearing.

  • Children’s Sewing, Painting and Occassional Care (Rye Community Beach House)
  • Provides a creative space children to learn to sew or paint.

  • Clothes 4 U
  • Provides free good quality clothing, accessories and toiletries to women and girls in need on the Mornington Peninsula to increase their confidence and self esteem. Clothes4U volunteers will assist you in choosing clothing that suites your body shape, taking into account your likes and dislikes. If you are in need of clothing for yourself or baby packs for your children, book an appointment to visit their boutique.

     

     

  • Communities Matter (Suicide Prevention Australia)
  • Provides resources for suicide prevention and helping to cope with suicide in the community. This website also lists services available for suicide prevention.  Suicide Prevention Australia (SPA) is a peak body organisation which provides national leadership for the suicide prevention sector in Australia. SPA works collaboratively to develop a community that knows how to ask for help and how to give help.

  • Community and Neighbourhood Houses (MPS)
  • Provides a list of local community and neighbourhood houses - see the Facilities Directory

    • Bentons Square Community Centre
    • Crib Point Community House 
    • Dromana Community House
    • Good Shepherd Community House
    • Mornington Community Contact Inc 
    • Hastings Community House
    • Mount Martha Community & Learning Centre
    • Mount Eliza Neighbourhood House
    • (Rosebud West) Seawinds Community Hub
    • Rye Beach Community Centre
    • Somerville Community House Inc 
    • Sorrento Community Centre

  • Community Basketball (Frankston/Peninsula) (MI Fellowship)
  • Provides opportunities for individuals of all ages and abilities to participate in organised sport. Frankston/Peninsula Community Basketball takes place on Tuesdays at Civic Reserve Recreation Centre in Mornington. There are four terms of basketball each year which align with the Victorian school terms dates. Term 2 of the basketball takes place from 10am - 12pm and Terms 3 and 4 of the basketball will take place from 1pm - 3pm.

  • Community Bubs (Family Life)
  • Provides outreach support to families in the community to ensure babies thrive and develop in a safe and supportive environment. Improving outcomes for babies and their families by strengthening parenting and providing community support, optimising the growth and parent’s care of children from pre-birth for the first 12 months. It combines intensive home visiting by both professionals and trained volunteers, with a strong focus on helping families connect to their local community.The goal of Community Bubs is to create a legacy of change which can be sustained ensuring the wellbeing of the infant and parent when services withdraw.

  • Community Garden - Social Group (MI Fellowship)
  • Provides an opportunity to be apart of a social community garden. Groups are for carers and people with a lived experience of mental illness. The Community Garden is specifically designed for people living with a mental illness. Participants in the group will have the opportunity to learn and share skills in a supportive community environment, participate in growing and harvesting fresh vegetables to take home, participate in working bees, access the garden every day to meet and socialise with like-minded people.

  • Community Health Services (Peninsula Health)
  • Provides a broad range of free and affordable health services for people living in Mornington Peninsula. Also provides specific services for young people, includes: dental, youth services including a youth violence worker, children's services, Aboriginal Torres Strait Islander health and drug and alcohol services, nutrition, podiatry, physiotherapy, sexual health, occupational therapy, homeless outreach, chronic disease services and a range of self help and support groups.

  • Community Outreach Support (Neami Frankston)
  • Provides home and community outreach support which involves a support worker and consumer identifying their strengths, values and goals and then working together to achieve or make progress towards them. Each person develops a clearly defined plan of areas they have chosen to focus on, based on their existing values and strengths. Our role is to help them achieve their goals towards improved mental health and wellbeing. Referrals via MHCSS Intake 1300 379 462

  • Community Playgroups
  • Provides an online "Find a Playgroup" directory - simply add your postcode to find a playgroup near you. Playgroups provide play and learning opportunities for children in a relaxed environment for parents to meet others and develop social networks and contacts.

  • Community Services - Child & Family (Mornington Peninsula Shire MPS)
  • Provides a range of Child and Family - Community Services including Early Years Care and Education (kindergarten, playgroups, toy library libraries, maternal and child health services and immunisation, library recreation and holiday programs, services for parents and carers, people with a disability and other community support services.

  • Community Support Services (Mornington Community Information and Support Centre Inc)
  • Provides a range of services including tax help, financial counselling services and other support services like no interest financial loans (NILS) and legal supports services. You can also ask about emergency food assistance and support, food vouchers, cooked meals or fresh food, transport, medical, education or other supports available.

  • Community Support Services (SPCSIC)
  • Provides a range of services that are accessible at the Southern Peninsula Community Support and Information Centre (SPCSIC). Services can be provided by other Agencies/ Organisation at this location. For example, food vouchers, transport, medical, education supports, SECASA, Gambler's Help, Mentis Assist, Marillac Disability Job Network, Stepping Up (Alcohol and Other Drugs), Victoria Legal Aid, The Bays Hospital, Maurice Blackburn Lawyer (Personal injury law firm), No Interest Loan Scheme (NILS), Featherby's Legal Advice, Monash Drink Driving Education, WCW Job Co, Maternal and Child Health Service (MCH and immunisations), Good Shepherd Financial Counselling/ Peninsula Family Violence Program, Max Employment Services - can all be accessed at this location by appointment. 

    Emergency food assistance and support are available, ask them about the 
    Southern Peninsula Fresh Food Program or Rye Fresh Food Program which both provide fresh fruit and vegetables to the commnunity.

  • Community Support Services (Western Port)
  • Provides a range of services including tax help, financial counselling services and other support services like no interest financial loans (NILS) and legal supports services. You can also ask about emergency assistance and support, food vouchers, cooked meals or fresh food, transport, medical, education, clothing or other supports available. 

    Other supports are available for: employment Issues; Centrelink, Benefits, Pensions, Concessions; rental disputes; credit and payment problems (including Household Utility accounts); consumer complaints; equal opportunity issues; personal problems; accommodation, homelessness, housing; legal matters; youth issues; clubs, organisations; neighbour disputes; education and traininh; health, transport, immigration issues; or drugs and alcohol.

  • CONNECTEDSPACE (Relationships Australia Victoria)
  • Provides a range of information and advice about youth issues via an interactive website. Young people will find helpful stories, Q&As, and other information on school, emotions and healthy minds, identity, relationships with family and friends, alcohol and other drugs. You may also want to find information on tricky times like bullying, stress, conflict with parents or friends, seperation or divorce, grief and loss that have been experienced by other young people.

  • Continence Children's Services
  • Provides continence assessment, management and government funding packages for children who experience bed wetting, constipation and other bowel problems over the age of 5.

  • Core of Life services (YFER Youth and Family Education Resources)
  • Provides pregnancy and parenting education to pre-conceptual teens and young parents in school or community based settings. Locally trained facilitators from several key community organisations can be booked to facilitate this interactive, multimedia based program. YFER also provides teaching tools for running reproductive health education which can be purchased on the website www.coreoflife.org.

  • Counselling for young people (headspace)
  • Provides up to 6 counselling sessions with a Better Access counsellor.

  • Creating Capable Communities (Family Life)
  • Provides community strenghtening programs to help give families and young people an opportunity to connect with their community. See website for a full list Creating Capable Community programs. Programs are provided by Family Support services within high-need communities. Also promotes the well-being of children through activities such as: Breakfast Club, After School Club, Playgroups, Creating Capable Leaders, Capable Teens and Youth, Capable Families, Creating Capable Kids, Community Bubs and a variety of community and family events.

  • Crisis Centre (The Salvation Army)
  • Provides emergency crisis accommodation off the Peninsula for young single people. For young families (under 25 years of age) there is the opportunity to be assessed via referral from the Crisis Centre only for the Transitional Support and Case Management program. There are a number of youth only transitional properties for young families. Information, referral and advocacy to other services including; family violence, drug & alcohol services, legal organisations, financial & budgeting services, employment & training providders, counselling agencies, general housing and Office of Housing information. Note: There is only one crisis accommodation facility on the Mornington Peninsula run by Fusion for young single people and places are limited. Crisis Referral Information Service (CRIS) 1800 627 727

  • Crisis Support Chat Online (Lifeline)
  • Provides short term support for young people who are overwhelmed and having difficulty coping or staying safe. Also provides real time one-on-one online chat with an Online Lifeline Crisis Supporter.

  • Cultural and Linguistically Diverse (CALD) Reference Groups (VMIAC)
  • Provides the CALD coummunity with an opportunity to be apart of discussing mental health concerns amongst people from multicultural backgrounds. Also provides the CALD community input and perspective into development and delivery of mental health services to have your say.


D

  • Dads Helpline (Dads in Distress)
  • Provides support over the phone for dads who are feeling stressed or anxious about issues around seperation. Calls are taken by experienced DIDSS volunteers from around Australia - it is more than likely you will speak to a male who has personally experienced separation and who can help you navigate through your complex emotions and make better choices to get to a better place. If you prefer to talk with a professional counsellor over the phone, you can call Mensline on 1300 789 978.

  • Dental Services (Dental Health Services Victoria)
  • Provides a broad range of affordable and emergency dental services. For a full list of public dental clinics - see Dental Health Services Victoria or visit Community Dental Services.

  • Dental Services - Community Dental Services (PHCH)
  • Provides free and low cost dental services to the Frankston and Mornington Peninsula community. Dental education sessions and outreach dental screenings are also available to preschools, primary schools, secondary schools and youth services. To make an appointment, referral or to request an outreach screening please fill in the online form.

  • Disability Employment Services (MatchWorks)
  • Provides jobactive employment services and disability employment services to help job seekers gain and sustain employment opportunities.

  • Disability Intake & Response (DHHS)
  • Provides information about supports/ services and can also provide assistance with planning for short-term support to people with disabilities, their families and carers.

  • Disability Support Line (ACD)
  • Provides phone support to parents and carers who require assistance accessing disability services for children. Also provides support around community participation; education; early childhood; disability supports; disability recreation and sibling support.

  • Disability Support Services (Anglicare)
  • Provides disability support services to champion, assist and support Victorians with disabilities and their families. Anglicare offer a range of services:  e.g. Making a Difference: Flexible Support Packages, for people 6 to 65 years; Early Choices: Flexible Support Packages, for children 0 – 6 years; Continence support, for people up to 15 years; Individual Support Package (ISP) planning and facilitation; Individual Support Package (ISP) Case management and support; Futures for Young Adults, for students 18 – 21 years; Behaviour Support Group: Funny Feelings ain’t Funny; and, Headstart: Job readiness group for young people

  • Disability Support Services (Karingal)
  • Provides Day Activities (including accredited training and pre-vocational work experience), accommodation support and respite services (Hastings and Connor House), and in home and individual support services.

  • Disability Support Services (MiLife)
  • Provides a range of services and support for people with varying disabilities throughout the Mornington Peninsula and broader southern region. Also provide training and further education options to help build self-esteem, increase motivation and provide the confidence required to help you move onto the next step.

  • Dress For Success Mornington Peninsula
  • Provides free outfits to women and girls for work interviews or other important events; one-on-one coaching for job interviews; education and training programs; ongoing mentoring and support for career development.

  • Drive 4 Life (TRAG)
  • Provides DRIVE 4 LIFE presentations for young people by the Teenagers Road Accident Group (TRAG) to educate them to drive safely on the roads - TRAG want young people to drive safely and responsibly - more importanty how it will save your life and others if you drive safely. Presentations including speakers who have been seriously injured/ survivors/ victims of road accident trauma, local police, local CFA fire authority, and local ambulance response. See the presentation schedule at the Peninsula Community Theatre in Mornington.


E

  • Early Childhood Intervention Service (Yooralla)
  • Provides support to children with a disability who require help with transitioning into or during kindergarten. Assists to increase participation and inclusion in everyday activities. Also provides specialised services for children with disability within their home, community and school, from birth through to high school graduation. Yooralla recognise that each child is unique and that parents and carers are best placed to know their child’s needs. Yooralla supports your child’s learning, development, health and care needs, helping you to ensure their wellbeing as they progress through childhood.

  • Early Childhood Intervention Services (ECIS)
  • Provides parents and families with the knowledge, skills and support to meet the needs of their child who have a disability or developmental delay to optimise the child’s development and ability to participate. Services include special education, therapy, counselling, service planning and coordination, assistance and support to access services such as kindergarten and child care. Also provide a central point of entry for Early Childhood Intervention Services (ECIS). Central Intake gathers information and determines whether your child meets eligibility criteria for ECIS for children with a disability. In the first instance, referrals for ECIS must go to Central Intake who will work with you to identify concerns, to plan next steps and to make a referral to an ECIS agency.

  • Early Days Workshops (Amaze)
  • Provides a range of workshops for parents and carers of young children who have a diagnosis of Autism Spectrum Disorder (ASD), or who are currently undergoing a diagnosis. Amaze is the peak body for people on the autism spectrum in Victoria.

  • Early in Life Mental Health Service (ELMHS) (Monash Health)
  • Provides specialist state funded inpatient and outpatient mental health services for 0 - 25 (0 - 18 Mornington Peninsula) age range across SE Victoria. This includes multi-disciplinary assessment, crisis support, treatment planning and treatment services (psychology, psychiatry, speech pathology, OT, social work, family therapy, triage, counselling and group programs) for children, young people and their families experiencing complex mental illness. ELMHS is also available to support other services via consultation. Within ELMHS there are a number of different services available. Depending on your needs, you'll be referred to one of the following:

    • Community Teams (also known as outpatient services)
    • Adolescent Recovery Centre (ARC)
    • Stepping Stones (also called the Adolescent Psychiatric Inpatient Unit)
    • Transition Program
    • Intensive Mobile Outreach Support (IMOS)
    • Recovery and Prevention of Psychosis (RAPP)  – (available to 16-25 year olds)

     

  • Eating Disorder Helpline (Butterfly Foundation)
  • Provides support for all young people affected by an eating disorder and body image concerns. Help is available over the phone, via email and online. Butterfly aims to provide immediate relief from the distress eating disorders can cause as well as guiding and connecting people with providers of regular, intensive treatment (in your own locality). Butterfly is also available to provide support if you are struggling with body dissatisfaction or negative body image.

  • Eating Disorder Helpline and Support Groups (EDV)
  • Provides a recovery support group for young people with an eating disorder who are taking steps towards, or need support in, maintaining recovery - see list of support groups held at the Mornington Community Contact Inc

  • Education (see FMP Youth Pathways)
  • Provides an online resource to help young people find different education, employment and training pathways that are available in the local area - see FMP Youth Pathways

  • eheadspace
  • Provides eheadspace an online and telephone service that supports young people and their families going through a tough time. Young people may contact us if they need advice, are worried about their mental health or are feeling isolated or alone. eheadspace can help with a broad range of issues like bullying, drug and alcohol issues, depression and anxiety, relationships, concerns about friends, fitting in and isolation. We also have experts who can provide work and study advice to young people and specialist support to parents and carers who are worried about a young person 12 - 25. eheadspace is part of headspace, the National Youth Mental Health Foundation. 

  • Emergency Departments and Local Hospitals (NHSD - healthdirect Australia)
  • Find emergency departments and local hospitals via the NHSD website. Search by your postcode on the website to find your nearest service here.

  • Employment (see FMP Youth Pathways)
  • Provides an online resource to help young people find different education, employment and training pathways that are available in the local area - see FMP Youth Pathways

  • Employment assistance & alternative education options (BSL)
  • Provides support to young people who are looking for help with education and employment. Also provides help with financial education and saving.

  • Enhanced Maternal & Child Health Services (Mornington Peninsula Shire)
  • Provides support, information and advice to parents of children aged 0-6. Offers help with immunisation, childhood illness, sleep and settling, accident prevention, infant feeding and more. Also provides support to parents to assist their mental health and wellbeing around issues with maternal health, famiy health, parenting strategies, healthy lifestyles, postnatal depression and much more. This service is staffed by qualified maternal and child health nurses who provide information, support and guidance regarding child health, nutrition, breast feeding, maternal and family health and parenting. To find local Maternal and Child Health centres speak to the Mornington Peninsula Shire.


F

  • Family and Carer Support (Mind Connect)
  • Provides a range of counselling and peer support, short term in-home respite, recreation days and events, support groups. Mind's carer and family support services, include:

    • Counselling and peer support - A helpful starting point to better understanding, self-care, mapping supports and getting help. Sessions are delivered by supportive counsellors and carer peer workers and are generally delivered as a brief intervention (one-three sessions). 
    • Short term in-home respite - Having a skilled mental health worker provide additional support to consumers can really assist carers to take time out. Carers can choose how short term support could work for them – whether it is assistance with the everyday, community linkage or social support. 
    • Recreation days and events - We deliver a range of activities and events for carers and for clients that are designed to increase connection, improve social and emotional wellbeing, and provide a break.
    • Support groups - Peer support and sharing of learned wisdom have been recognised by many families and carers as essential in their caring journey. Our varied groups aim to increase carers’ social connections, learning and self-care.

  • Family Drug Helpline (SHARC)
  • Provides over the phone support to family members who are experiencing or know someone who is having issues with drug use.

  • Family Life Tootgarook House (Family Life)
  • Provides a safe and relaxed place for local people to maintain and develop community networks, friendships and a sense of belonging. Also provides a place for mums, dads, grandparents and carers to go to make friends, join playgroups and develop skills (like Introductory lessons in computers, budgeting, parenting skills, exploring future work and study options). Family Life staff and volunteers promote children’s wellbeing and development as well as help parents to build local networks of support. Tootgarook House holds Community Bubs, Monday Playgroups, Men's Support on Tuesdays and Coffee Clubs on Wednesdays.

  • Family Match Program (Extended Families)
  • Provides a range of programs to help a child gain a sense of identity, assist in extending their social and emotional development and provide support to children with disabilities and their families. It also ensures that the child and family are more linked to and supported in the community. Extended Families is a not-for-profit organsiation that provides meaningful and lasting volunteer support to children/young people with a disability and their families who require flexible support, are keen to establish strong connections in community life and require practical assistance in their day-to-day lives. Also provide a range of programs to reduce isolation and provide carers with some respite. Extended Families seeks to widen social networks, empower individuals, promote inclusion and strengthen the bonds people have within their local area. The organisation breaks down barriers by changing social attitudes and creating opportunities.

  • Family Mental Health Support Services (FMC)
  • Provides responsive, non-clinical mental health support services that address the risk of developing mental illness in children or young people.

  • Family Planning Victoria
  • Provides help to young women who need help or advice around abortion. Also provides counselling to women who need help with other issues around becoming pregnant - emotional support and mental health. You can also view a wide range of A-Z Factsheets and resources on reproductive and sexual health topics for parents and young people who are planning to start a family. 

  • Family Reconciliation, Mediation and Counselling (MOIRA)
  • Provides families and young people living with a disability with the opportunity to jointly address shared concerns. Also provides counselling which can assist family members harness strengths and existing resources. It can help identify the communication and behaviour patterns which may have contributed to problems arising. Families and/or individuals may meet with the counsellor to work together towards understanding and change.

  • Family Relationship Centre (Family Life)
  • Provides a variety of family and relationship services to all families whether together, seperated or blended with access to information about family relationship issues, ranging from building better relationships to mediation and dispute resolution. Also provides eligible individuals and families with counselling and support to deal with parenting difficulties, family violence/abuse, mental health concerns and relationship issues including before and after seperation.

  • Family Support and Early Childhood Intervention Service (Biala Peninsula)
  • Provides an early intervention centre for children from birth to eight years with additional needs, delays and disabilities and their families.  

  • Family Support Services (Anglicare - Rosebud Branch)
  • Provides support services to youth and their families. Also provides parenting support, men's family violence and youth violence counselling, outreach services, referral and assessment, case coordination, individual and family counselling, parent support groups, and case management services and counselling for drug and alcohol issues. For Child FIRST call 1300 721 383

  • Family Support Services (Brotherhood of St Laurence BSL)
  • Provides a range of support services to young children, youth and families. Includes programs like Creating Futures for Youth which helps with job preparation, training, job searching, life skills, career guidance, ad links to the community and other services - call 0429 940 303

  • Family Support Services (OzChild)
  • Provides family support services including Families FIRST, Together Again Program, Intensive therapeutic programs and volunteer programs. Also provides practical assistance, counselling support and setting goals to help you achieve change so that a child or children can remain safely with their family or in home support to build on parent and child relationships to improve issues that impact on the capacity to parent effectively. OzChild are also part of the Bayside Peninsula Child FIRST, Family Solutions partnership which is a free and voluntary service providing support and advice directly to families, professionals and the general community. 

  • Family Support Services (Very Special Kids)
  • Provides free family support services to families of children with a life threatening illness or condition. Support includes counselling, advocacy, sibling support, bereavement support, networking and peer activities, trained family volunteers and specialist care at Very Special Kids Hospice. Also provides Regional Family Support Team Coordinators who work closely with families to understand their needs and offer appropriate support.There are also opportunities for families to meet each other, share information and experiences and enjoy some time out together.

  • Family Support Services and Counselling (Connections UnitingCare)
  • Provides a range of services across a continuum of care from early parenting through to counselling and in-home support. We provide innovative and early intervention programs that support children, young people and their families giving them a better chance in life now and in the future. Connections UnitingCare is a community organisation with a long and proud history of supporting vulnerable and disadvantaged people.     

     

  • Family Support Services, Bayside Peninsula (Bayside Peninsula Child FIRST Family Solutions Partnership)
  • Provides support to families via an assessment process to reduce the need for Child Protection involvement. Families are linked to the necessary services to access the help they need through case management, in-home support to build on parent and child relationships and to improve issues that impact the well-being of the child and young person. Family Support can also include intensive case management, counselling and group work.

  • Family Violence Assistance (Victoria Police)
  • Provides assistance, advice, referral, and representation to women in Victoria who are experiencing family violence or domestic violence in the home.

  • Fight 4 Life Youth Club
  • Provides support for young people engaging them through a boxing program.

  • Financial Capability (FMC)
  • Provides individual or group sessions on budget management strategies, coaching and financial literary education for people keen on developing their financial capabilities.

  • Financial Counselling (FMC)
  • A phone or face-to-face session aimed at providing information, support and advocacy to people facing financial difficulty.

  • Financial Counselling Service (Good Shepherd)
  • Financial Support (Centrelink)
  • Provides financial support to young people - see the payment finder to see if you are eligible for financial support. Also provides crisis payments to individuals or families who have separated as result of family violence.

  • Find a Family Therapist (Australian Association of Family Therapists)
  • Provides an online directory to help you find a family therapist by suburb.

  • Find a Lawyer - Legal Referral Service (LIV)
  • Provides a state wide over the phone legal referral service.

  • Find a local police station (VIC Police)
  • Provides a list of your local police stations in the Mornington Peninsula - simply add your postcode to find which station is closest to you. Click here to find your local police station.

  • Find a Men's Shed
  • Provides a place where men can go and gain powerful tools to help address health and wellbeing while helping men to once again become valued and productive members of our community. Not all Men’s Sheds are the same - if you looked inside you might see a number of men making furniture, perhaps restoring bicycles for a local school, making Mynah bird traps, fixing lawn mowers or making a cubby house for Camp Quality to raffle. You might also see a few young men working with the older men obtaining new skills and learning something about life from the men with whom they work. You might see local elders making traditional weapons or designing arts and crafts. You will see tea-bags, coffee cups and a comfortable area where men can sit and talk. You will probably also see an area where men can learn to cook for themselves or how to contact their families by computer.

    Most men have learned from our culture that they don’t talk about feelings and emotions many do not take an interest in their own health and wellbeing. Unlike women, most men are reluctant to talk about their emotions and that means that they usually don’t ask for help. Probably because of this, many men are less healthy than women, drink more, take more risks and suffer more from isolation, loneliness and depression. Relationship breakdown, retrenchment or early retirement from a job, loss of children following divorce, physical or mental illness are just some of the problems that men may find difficult to deal with on their own.

     

  • Find a Needle Syringe Program (NSP)
  • Provides a Victorian Needle and Syringe Program (NSP) (a public health initiative) that aims to minimise the spread of blood-borne viruses such as human immunodeficiency virus (HIV) and hepatitis B and C among people who inject drugs and into the wider community. Click here to view a map of Needle Syringe Programs in Victoria.

  • Find a Psychologist (Australian Psychological Society)
  • Provides an online directory to help you find a local psychologist. Psychologists are experts in human behaviour, having studied the brain, memory, learning, human development and the processes determining how people think, feel, behave and react. Psychologists apply their expertise using reliable and scientifically supported methods. Psychological treatments are widely used to assist individuals and families and can also help groups and organisations. Go to Find a Psychologist.

  • Flexible Respite Services (OzChild)
  • Provides flexible respite for young people with a disability.

  • FMP Youth Pathways
  • Provides young people with a list of various employment and education options available to them in the local area - you can find helpful resources like the Peninsula Pathways Guide. Also provides different options to young people who have left school or are thinking about leaving school. You can find a map of local education and employment providers here.

  • Frankston Youth Central (the Hangouts) (Frankston City Council)
  • Provides a range of services, information and referral for young people.

  • Frontyard Youth Support Services (Melbourne City Mission)
  • Provides a 24 hour homelessness assistance phone line which is a central referral service for homeless young people or at risk of homelessness.


G

  • GLBTIQ Multicultural Directory (AGMC)
  • Provides events and connects Gay, Lesbian, Bisexual, Transgender, Intersex and Queer (GLBTIQ) of multicultural backgrounds to other groups in the community. AGMC is the peak body for the GLBTIQ multicultural community.

  • Good Shepherd Community Services
  • Provides a range of activities and services including Neighbourhood House programs, Aboriginal Elders meetings, arts space, children’s playgroups, and parent and family engagement programs.  The Wallaroo Community Centre in Hastings West is next to Wallaroo Preschool. Also aims to increase community safety, wellbeing and inclusion, with a special focus on women and children. Also provide Child FIRST services - call 1300 721 383

  • Grief and Bereavement Support Line (SIDS KIDS)
  • Provides grief and bereavement support services to assist families who have experienced the sudden and unexpected death of a baby or child, during birth, pregnancy or infancy. Support services include counselling, parent and family support, sibling support, grandparent support groups and 24 hour telephone support.

  • Grow Groups - Mental Health Support (Grow)
  • Provides young people who are experiencing mental health issues a place to go and meet with a group of people going through similar issues to build mutual support and personal development. Grow founders have first-hand experience of mental illness. Also provides a place to share knowledge and wisdom gained in helping each other to overcome life’s challenges and recover from mental illness. Meetings give an opportunity for everyone to get involved in group engagment activities, discussions, interactions, and readings. Grow Groups are held at the St Francis Xavier Catholic Church in Frankston.


H

  • Hands on Health Services
  • Provides a variety of services to disadvantaged young people. Services include chiropractic, counselling, hair cutting, naturopathy, hair cutting, beauty therapy, pastoral care and wellness coaching. Click here to view the website.

  • Hastings Toy Library
  • Provides quality toys, games and puzzles available for borrowing for children aged between 6 months & 7 years. For a complete list of toy libraries - see Toy Libraries Australia.

  • Healthy Eating (Healthy Kids)
  • Provides an online website and resources for teachers and parents that promotes and influences healthy food choices for children. Healthy Kids is always creating new, healthy recipes to share with both school canteens and parents. Parents play an important role when it comes to teaching their children about good nutrition and eating habits. This website also includes School lunch box ideas, recipe ideas, and Family Meal Time ideas to help shape positive eating behaviours.

  • Helpline (Mental Illness Fellowship)
  • Provides a helpline for people with a mental illness, their families, carers and friends, professionals, students and the general public. It is staffed by trained volunteers who have personal experience of mental illness.

  • Homework Help - Our eLibrary and yourtutor (MPS Library Services)
  • Provides library services to young people via  yourtutor and Our eLibrary (accessible 24/7). There is also online tutoring to Grade 3 to Year 12 students.  Library services try to help take the stress  out of homework with these great services from Our Library. Our Library can help take the stress out of homework with free tutoring and the best online resources to research assignments. For library locations, click here.

  • Housing and Support (Fusion)
  • Provides accommodation and support for homeless youth between the ages fifteen and twenty-one. Eight beds are available on-site as supported accommodation. Fusion Mornington Peninsula (FMP) has a strong community approach, with live-in mentors providing a sense of stability and a family like environment for clients of the service. There is also a team of community volunteers who offer a range of skills, programs and support to further assist the young people in their development. FMP also provides Outreach and Support which includes: • Providing support for young people in transitional properties • Three months support to people who have successful acquired public housing • Outreach support to young people who are at risk of becoming homeless. This includes helping people maintain private rental or shared accommodation or working with young people who need support to stay or return home with parents, • Interim response to young people who are on prioritisation lists and waiting other housing options in the homelessness sector, • Access to HEF to assist in maintaining a tenancy

  • Housing Crisis Line and Housing Options Finder (Housing Victoria)
  • Provides a 24 hour housing crisis line for people who are experiencing family violence or some other danger in their household. Also provides an online Housing Options Finder tool to help you find the right housing options in a crisis.

  • Housing Outreach Services (Whitelion)
  • Provides case management and housing outreach support services for young people experiencing homelessness or at risk of homelessness.  Also provide the Colonial Accommodation Program run from the Whitelion Frankston office. The Colonial Outreach Worker provides support around a transitional housing model within the Frankston area. These transitional houses have been secured for case managed clients of Whitelion who are ready to take this next step. This program has a set criteria and all young people entering this program have to sign an agreement to follow the program guidelines.

  • Housing support for the Aboriginal Community (AHV)
  • Provides support to members of the Aboriginal community who need help with finding housing options. Also provides assistance with applying for housing in Victoria.


I

  • Impakt Freeza (MPYS)
  • Provides young people with the opportunity to attend affordable and accessible music and cultural events. Young people also have the opportunity to be involved in the Freeza Youth Committee that run and plan the Freeza Events - young people have an opportunity to learn how Committees are run and build on their skills and knowledge.

  • Indigenous Call Centre (Centrelink)
  • Provides a phone service for remote indigenous people who may not have direct access to other Centrelink facilities.

  • Indigenous Employment Services (Sarina Russo)
  • Provides indigenous community groups employment services to help close the gap with personalised job search support, training, education, and inspiring Indigenous role models.

  • Indigenous Health Support and resources (Health InfoNet)
  • Provide information and health promotion resources on Indigenous health including upcoming conferences, courses, programs and projects. Also produce publications that provide information on Aboriginal and Torres Strait Islander health and have a section dedicated to different population groups - infants, adolescents and state specific info on Victoria. Also see Good Shepherd for Family Violence issues.

     

  • Indigenous Helpline (ATO)
  • Provides help to members of the Aboriginal community with tax and superannuation.

  • Information and Referral - Regional Koorie Engagement Support (DET)
  • Provides support for Koorie children, young people and families with early childhood providers and schools in order to close the education achievement gap between indigenous and non-indigenous students.  They work in conjunction with school leaders, teachers and support staff to build positive relationships with students and families in order to enable Koorie students to successfully complete Year 12 or its equivalent.  They assist schools to become welcoming and culturally inclusive environments, and support children and families where the child is at risk of not completing school.

  • Intake and Assessment (headspace)
  • Provides help to young people who are experiencing stress, depression/ anxiety or other issues. headspace can also help you work out what services you need and how you can access them.

  • Intergrated Family Violence Case Management (NGWALA)
  • Provides Family Violence Workers who provide advice and case management support to aboriginal and torres strait islander women and men that are experiencing family violence issues.

  • inTouch Multicultural Centre Against Family Violence
  • Provides assistance and information for women and children from culturally and linguistically diverse backgrounds (CALD) who are victims/survivors of domestic violence. They can also provide a registered migration agent to offer assistance to women wishin to obtain a VISA or remain in Australia. Legal support may be available to you through the inTouch Legal Centre.


J

  • JobAccess
  • The Australian Government funds a range of employment and employment related services and support, including training and apprenticeships, for people with disability. Help is available at every stage of the employment process, from preparing to look for work, searching for a job and, if needed, ongoing support once in a job. You can search the range of services and support using JobAccess A-Z service.

  • Justice and Legal Services (Department of Justice)
  • Provides justice services to young people who need help or support with resolving a dispute (for example with disputes with neighbours); advice with renting including your rights and responsibilities; shopping, consumer help and product safety; help with paying or disputing a fine; obtaining a birth certificate; victims support; applying for a working with children check and or police checks. Also provides local justice support to the Koorie community and aboriginal people. See Justice Services in Rosebud here.


K

  • Keeping Families Safe Program (Peninsula Health)
  • Provides support to parents and family members who experience violence from an adolescent and to the adolescents who are abusive and violent in the home. Speak to Peninsula Health Youth Services.

  • KESO's Koorie Education Support Officers (DET)
  • Provides assist if you are looking to leave school or want to go back to school.

  • Kids Club at Sorrento
  • Provides a free Kids Club for Primary School students (5-12). Activities include board games, singing, bible stories, craft, ball games and light refreshments.  All Welcome.

  • KIDS TRIPLE ZERO (000) Challenge
  • Provides interactive activities and resources to help kids learn about getting help from Triple Zero and planning for an emergency by playing games and solving mysteries. Young people will learn about safety messages and hear what happens when you call Triple Zero. Along the way they will meet the “Zeros” as they are guided step by step through the game. You never know where and when an emergency will strike, so it is important to teach our kids the correct number to call to get help.  The Triple Zero Kids Challenge is a fun way for them to learn - download the Triple Zero Challenge App to your tablet or smart phone.

  • Kids Zone (Emergency Services Authority)
  • Provides interactive online resources to help kids and young people become aware of Victoria's Triple Zero process. Learn about telling the 000 team where the emergency is; what is the emergency?; or when you don't need to call 000. You can also use the Colour Zone, watch 000 heros videos and play games - see Triple Zero Kids' Challenge.

  • Kindergarten Registration (Mornington Peninsula Shire MPS)
  • Provides online enrolment and registration into kindergarten - visit the Council's webpage for a full list of kindergartens or view the 3 year old registration online form or the 4 year old registraction online form.

  • Kindergartern Inclusion Support Service (KIS) (Yooralla)
  • Provides inclusion support to eligible children with disabilities or developmental delay to support their participation in funded kindergarten programs (see National Quality Framework and the Victorian Early Years Learning and Development Framework). Also provides secondary consultation support to educators and staff, specialist training and minor building modifications to eligible services. Refer to Department of Education and Training website or contact Yooralla for more details.

  • Kinship Care Service (OzChild)
  • Provides a range of Kinship Care Services depending on needs and kinship arrangements in place, there are four Kinship Care Service options available to families and professionals supporting them at OzChild. Kinship care is the care provided by relatives or a member of a child’s social network when they are unable to live with their own parents. Frequently kinship carers are grandparents or a sibling of the parents but significant others, such as a family friend, a neighbour or teacher may also become a primary carer. Kinship care arrangements can be formal or informal.

  • Koori Parenting Resources (VAHS)
  • Provides an online resource for parents and service providers working with indigenous communities. Also provides counselling services and a range of health services.

  • Koori Youth Justice (KYJ) (NGWALA)
  • Provides Koories Youth Justice Workers who provide supports to young people who are on Youth Justice Orders or are at risk of coming into contact with the Youth Justice System.

  • Koorie Alcohol & Other Drug services (NGWALA)
  • Provides KADW’s that provide assessment, case management and access to specialist AOD services for clients and their families with alcohol & drug issues.

  • Koorie HelpLine (Consumer Affairs Victoria)
  • Provides help to the Koorie Community with their rights around renting, shopping, scams, buying a car, money and debt and other consumer issues.

  • Koorie Kids - Homework Club
  • Provides homework help to young people of the Koori Community.

  • Koorie Kids Playgroup (VACCA)
  • Provides a place for children and their mums, dads and carers (of the Koorie Community) to  gather with other Koorie families; make new friends; hear stories; express creativity; participate in arts and crafts and dance; play with other Koorie kids; and learn about health, wellbeing and culture.

  • Kooriez Space (headspace)
  • Provides a weekly group for young koorie people, encompassing social gatherings and cultural activities. Meets at MPYS Youth Centres.


L

  • L2P Learner Driver Program (MPYS)
  • Provides young people with an opportunity to gain 120 hours of driving experience required to earn their probationary licence. Also pairs young people up with volunteer mentor drivers with learners with limited or no access to supervising driver or vehicle. Funded by the TAC.

  • Ladies who Latte (MI Fellowship)
  • Provides a coffee group called “Ladies who Latte” which meets weekly at a local café. The groups provide women living with a mental illness with a safe space to have an informal chat, meet other females and enjoy getting out for a while.

     

  • LawStuff and LawMail - Know your rights (National Children's and Youth Law Centre)
  • Provides Lawstuff and Lawmail which are FREE legal service for Australian children and young people (and their advocates), providing legal information, advice and referrals by email - ask a LawMail now

  • Learn Engage Connect Young Parents Program (headspace)
  • Provides young parents who wish to return to school to obtain their Year 11 or 12 by studying VCAL & bringing their children to class with them while they study. Its a 2 day a week course & we educate the children offering them a early learning program . We have a qualified VCAL Teacher, Early Childhood Educator & Family Support Worker who work on the program.

  • Legal Aid (Frankston)
  • Provides legal information and advice. This office specialises in criminal law, family breakdown and family violence and civil law matters. Also provides free publications to the public.

  • Legal resources (PCLC)
  • Provides a list of useful legal resources like fact sheets and publications.

  • Legal Services for Aboriginal and Torres Strait Islanders (FVPLS)
  • Provides legal services to aboriginal women, men and children who are victims/survivors of sexual assault or family violence or who are at immediate risk of family violence or sexual assault.

  • Linking Youth & Families Together (LYFT)
  • Linking Youth & Families Together (LYFT) assists young people (aged 12-21 years) and those most influential in their system to address difficulties associated with alcohol and drug issues in young people. This is achieved by supporting young people to make positive choices and reduce harm, strengthen family relationships and improve family functioning as well as ensuring that families receive the support they need via formal and informal supports.

  • Linking Youth and Families together (LYFT) - Alcohol and Other Drug Support (Anglicare)
  • Provides support to young people who are experiencing or know someone who needs help with alcohol and other drugs.

  • Love: The Good, The Bad and The Ugly (DVRCV)
  • Provides an online place to help young people work out where your relationship is at - whether it’s good, bad, or ugly. Single? Just dating? or not really sure what you want? That’s ok, there’s something here for everyone… it helps you answer questions like: how can I find a boyfriend or girlfriend? how can I make my relationship better? what can I do if it’s ugly – and being around my BF or GF makes me feel upset, hurt, controlled or abused? Also provides young people with information and advice from other personal experiences of young people who have also been there.

  • Low Income Support Service (Southern Peninsula Community Support & Information) (SPCSIC)
  • Provides financial counselling, low income support services, financial counselling and case management for low income earners (non legal issues).


M

  • Mary's Van
  • Provides free cooked meals and a cuppa to people in need. 

  • Material Aid (St Vincent de Paul Society)
  • Provides material aid support (food, clothing, furniture, etc) to families or young people in need. Anyone needing help on the Mornington Peninsula should ring our Mornington Call Centre on 5976 4974 between 9am and 12 noon Monday to Friday. Your details will be recorded and our local volunteers will visit you in your home, usually within 48 hours, and provide some appropriate help and material support.

  • Material Aid (Western Port)
  • Provide assistance through the provision of food parcels, food vouchers, emergency accommodation, pharmacy, travel and fuel vouchers and assistance with utility, rental and medical expenses. Also provide a comprehensive support, information and advocacy service.

  • Material Aid - Crisis and Support Services (Rosebud Salvation Army)
  • Provides emergency crisis relief and support to the community.

  • Material Aid and Emergency Crisis Support (MCIS)
  • Provides emergency relief to those people in our community who are in need of short-term financial, emergency crisis or material aid and assistance (bread, food, community meals, crisis funds). It can also extend to our providing advocacy on behalf of the client with government departments, energy providers and other bureaucracies.

  • Material Aid and Emergency Crisis Support (Southern Peninsula Community Support & Information) (SPCSIC)
  • Provides emergency relief for residents on a low income who are experiencing financial hardship and a crisis or emergency event - includes food vouchers, transportation assistance, medical needs and other financial aid. Also helps individuals and  families to be independent and aware of their rights, and develop outcomes that are positive and create sustainable solutions.

  • Material Aid and Food Support (City Life Inc.)
  • Provides food support and material aid at meal times to people on low incomes who may be at risk of becoming homeless or require basic material support, support includes meals 4 times a week in 2 locations and fortnightly food parcels.  Also in attendance RDNS Homeless persons nurse, HARP nurse, Support Worker.  Other services available:  shower (when open for meals), washing machine van (weekly), dental care (by appointment only) through HARP nurse, optometry(by appointment only) through RDNS nurse.

  • Material aid and food support (Frankston Community Support)
  • Provides a material aid centre and food supoport to people at risk of homelessness or in need of material support.

  • Maternal and Child Health Line (DET)
  • Provides a 24 hour, 7 days a week statewide telephone support service available to Victorian families with children from birth to school age. This service is staffed by qualified maternal and child health nurses who provide information, support and guidance regarding child health, nutrition, breast feeding, maternal and family health and parenting. 

  • Men's Behaviour Change Programs (Peninsula Health)
  • Provides Men's Behavioral Change Programs that focus on preventing family violence. MENS Programs run behaviour change groups for men who have used violent, abusive and/or controlling behaviours within the family and want to stop using these behaviours. The safety of women and children is a priority. More information can be found on the Peninsula Health website here 

  • Men's Programs and Men's Behaviour Change (LifeWorks)
  • Provides a range of Men's Programs and Men's Behavioral Change Programs to assist males in changing their behaviour to avoid violent, abusive and/or controlling behaviours within the family and who want to stop using these behaviours. The safety of women and children is a priority. 

  • Men's Referral Service (MRS)
  • Provides anonymous and confidential telephone counselling, information and referrals to men to help them take action to stop using violent and controlling behaviour. The service is for:

    • men who might be using violent and controlling behaviour towards a partner or family member,
    • women wishing to find information about male family violence,
    • friends, family, or colleagues of people who are using or experiencing family violence, and
    • professionals wishing to support a male or female client using or experiencing family violence.

  • Men's Shed (Peninsula Health Community Health)
  • Provides a relaxed place where men can come together and participate in group projects or work on their own hobbies. Currently running on a casual basis most weekdays. Activities include woodwork, cooking, metal work, gardening, furniture restoration, community projects and general hobbies. Run by volunteers from the community and all levels of skills and ability are most welcome.

  • MensLine
  • Provides telephone and online support and information for men on a range of issues including family and relationship issues, separation and divorce, parenting and family violence.

  • Mental Health online resources (ReachOut.com)
  • Provides online resources, apps guides, tools, fact sheets, stories and information for young people who would like support with mental health issues. Also provides a forum where young people can connect and chat online with other young people - you can also speak to an expert via online chat.

  • Mental Health Outreach and Support Service for youth (Mentis Assist)
  • Provides support to young people who have been diagnosed with a severe mental illness. Also provides services to carers and families of people experiencing mental health concerns.

  • Mental Health Triage Service (Peninsula Health)
  • Provides a range of community focused mental health services. This service is a 24 hours, 7 day service. Aims to provide therapeutic interventions that produce the best outcomes.

  • Mind Carer Helpline
  • Provides free, confidential information, advocacy, support and referrals for families, parents, carers, friends and young people. Mind also provides opportunities for young carers to connect with peers who have similar experiences, coping with stress and learn ideas and practices in the field of mental health and wellbeing.

  • MOIRA - Compass Guide
  • Provides an online guide to services and support options for people living with disabilities and their families.

  • MOIRA - Time for a Break
  • Provides an online resource containing respite and recreation service information.

  • Money Help's free phone financial counselling line (Money Help)
  • Provides tools and resources to help people experiencing financial difficulty to manage bills, debt, money or savings. Also provides over the phone support if you have lost you job, can't pay the rent or mortgage.

  • Money Smart resources (ASIC)
  • Provides useful online resources to help young people better manage their money by saving, budgeting, managing debts, and more.

  • Monthly Coffee Catch Up (MI Fellowship)
  • Provides an opportunity for all young people in the community to share information amongst other members in the community over a monthly coffee catch up. Sessions are open to anyone in the community who would like to receive or share information about mental health and where to find support.

  • Mornington Peninsula Service Provider Network (MPS)
  • Provides a network for all professionals working or providing a service within the Frankston Mornington Peninsula catchment. The network is predominantly for information sharing. Meetings are rotated around the three Shire office's; service providers generally attend if they have something to share or if there is something of relevance on the agenda. Contact the Community Access Worker at the Shire.

  • Mornington Peninsula Youth Services Network (MPS)
  • Provides an open networking group to service providers working with young people in Mornington Peninsula including school wellbeing staff, youth and health workers.

  • Mornington Toy Library
  • Provides quality toys, games and puzzles available for borrowing for children aged between 6 months & 7 years. For a complete list of toy libraries - see Toy Libraries Australia.

  • MP Music Network (MPS)
  • Provides a website that advocates and supports all music for all people of all ages. The network facilitates communication and promotes links between individual musicians, music groups, businesses and government in addressing issues faced by the peninsula’s music community. The website offers Sound Cloud for you to upload and promote your music.

  • Multicultural Activities - Mornington Peninsula Interfaith Network (MPIN)
  • Provides activities, events and festivals to give an opportunity for people of mixed cultures to get together and celebrate other cultures. For other mulitcultural activities, see the Multicultural Community Directory - click here

  • Multicultural Youth Advocacy Network (MYAN)
  • Provides a multicultural youth advocacy network (MYAN) to support young people in areas such as: education and employment, pathways, justice, homelessness, resettlement, and participation who are in the CALD community (culturally and linguistically diverse). This network is auspiced by the Centre for Multicultural Youth (CMY) - a Victorian not-for-profit organisation supporting young people from migrant and refugee backgrounds to build better lives in Australia. 

  • Mums Supporting Families in Need
  • Provides material aid to vulnerable or disadvantaged families.

  • MyChild website www.mychild.gov.au – Find local Child Care services
  • The mychild.gov.au website is Australia's online child care portal. On this website you will find information on different types of child care and how to get assistance with the cost of child care. You can also search a database to find child care centres in your local area. In many cases, you will also be able to find the services' vacancy and fee information. Also provides information and links to other useful websites about children's health and wellbeing, parenting and family support services.

  • myfuture Career Bullseyes (Education Services Australia)
  • Provides an online website that helps you take the first steps to managing your career. Discover your strengths to help make the right career decisions for you.

  • MyTime (Playgroup Victoria)
  • Provides local support for parents and carers of children with a disability or chronic medical condition. MyTime groups meet with a facilitator, allowing parents and caregivers to socialise and find out about local community support and research based parenting information while their children are supervised by play helpers. My Time and Playgroup Victoria an interactive map of location.

  • myVMC (Virtual Medical Centre)
  • Provides a free educational website that includes information on medical conditions, treatments, tests, latest news, videos and how to have a healthy lifestyle. This website was created by Australian doctors in 2002.


N

  • National Cannabis Information Helpline - Substance Abuse & Addiction (Lifeline)
  • Provides information to young people about signs of substance abuse and addiction.

  • National Disability Insurance Scheme (NDIS) (fka Partners in Recovery initiative)
  • The NDIS will become available in the Bayside Peninsula area from 1 April 2018. The Bayside Peninsula area covers the local government areas of Bayside, Frankston, Glen Eira, Kingston, Mornington Peninsula, Port Phillip, Stonnington. Partners in Recovery PIR will be transitioned out. Until then PIR will continue to provide services that aim to support people with severe and persistent mental illness with complex needs and their carers and families, by getting multiple sectors, services and supports they may come into contact with (and could benefit from) to work in a more collaborative, coordinated and integrated way - call Frankston Healthcare Medical Centre, Impact Support Services, MI Fellowship Victoria, Mind Australia, Peninsula Health Community Health, Peninsula Health Mental Health, Peninsula Support Services for more information.

     

  • National Health Services Directory (NHSD) (Healthdirect Australia)
  • Provides a national online service directory which includes a range of health services including allied health, general health, phamarcy, occupational therapy, psychology, emergency departments, hospitals and community services to support health professionals to coordinate ongoing care for patients with chronic and complex conditions. 

    The National Health Services Directory (NHSD) is a joint initiative of all Australian governments, delivered by Healthdirect Australia, to enable health professionals and consumers access reliable and consistent information about health services. Health professionals are urged to view this information here.

  • National Relay Service (Australian Government)
  • Provides a national phone solution for people who are deaf, or have a hearing or speech impairment. There is over the phone, SMS or text support, internet or skype (communicate using auslan, captioned help, type and read, or type and listen - visit the website here to see types of support available.

  • NILS (No Interest Loans) (Southern Peninsula Community Support & Information) (SPCSIC)
  • Provides no interest loans for the sum of up to $1200.

  • NILS No Interest Loans (Good Shepherd Australia New Zealand)
  • Provides no interest loans for the sum of up to $1200.

  • NILS No Interest Loans (Mornington Community Information & Support)
  • Provides no interest loans up to the sum of $1200

  • No Interest Loans (NILS) (PenCC)
  • Provides individuals and families on a low income access to safe, fair and affordable credit.

  • Noah's Ark Support Services - Frankston & Peninsula
  • Provide information, skills and support to assist families in meeting the needs of their children with a disability. May also provide home visits, assessments, family services coordination, referral to other community organisations, transition support (to child care, kindergarten or school), group programs or parenting education programs. Noah’s Ark are the experts in early childhood development for children with disabilities aged 0-8 and we deliver the best therapy and education for your child. Our programs reach nearly 1,900 families and 3,000 Early Childhood Education and Care Services in Victoria and ACT. For more information, please contact us on Free Call 1800 819 140 or visit www.noahsarkinc.org.au


O

  • Online eTherapy - mindhealthconnect (healthdirect)
  • Provides a list of online eTherapy sessions and service providers. mindhealthconnect allows provides access a range of mental health resources and content from leading health organisations in Australia.

  • Oxford Houses (SHARC)
  • Provides people seeking recovery from addiction to alcohol or other drugs with an opportunity to establish a life free of addiction problems. With a focus on a secure, supportive and affordable home environment, residents can build the foundations of lasting recovery.

     


P

  • Paediatrists & Allergists (Peninsula Paediatrics & Allergy Centre)
  • Provide Paediatrists and Allergists to help educate and increase understanding to parents and children to enable them to better manage their medical problems. Conditions may include allergy testing and desensitization, eczema (skin conditions) or anaphylaxis (a severe and potentially life threatening reaction of the body in response to exposure to a food, insect bite or sting or a drug).

  • PANDA's National Helpline
  • Provides confidential Australia-wide counselling, support, information and referrals to local services for anyone affected by perinatal (during pregnancy and after birth) anxiety and depression.  PANDA’s support includes: Professional counselling and peer support from parents who have experienced perinatal anxiety or depression themselves; online information resources; help setting up support groups/supported playgroups; Community and Health Professional education; and secondary consultations for Health Professional via phone.

  • Pantry Plus at the Care House (PenCC - Peninsula Christian Care)
  • Provides a food assistance to local residents after a short chat on your circumstances. Some food items provided: suitable frozen and refrigerated, dry and packaged goods, and some toiletries for general hygiene. The majority of food relief stock is sourced through the generosity of donations from individuals, Peninsula City Church, local suppliers and assistance of other larger food relief agencies.

  • Parenthub (Health Direct)
  • Provides "Parenthub" a free online resource for all Australian parents. It provides relevant and up to date health information. Parenthub is a free online resource for Australian parents and parents-to-be with health, lifestyle and educational worksheets, flashcards and other useful resources.

  • Parentline Victoria (DET)
  • Provides a statewide telephone counselling service to parents and carers of children aged from birth to eighteen years. Also provides professional counsellors who are able to explore a variety of issues that impact on parenting and relationships over the phone. Parentline can also provide more information on local community services. You can also view helpful resources to help guide your child's behaviour - see Fathers MatterSingle Mothers and Just4Mums.

  • Parentzone Newsletter (Anglicare)
  • Provides an online newsletter for parents and carers to promote healthy and independant families. You can also find parenting groups available in the region and read the quarterly Parentzone newsletter. Also includes parenting support, information, education, advice, parenting resources, and training for parents.

  • Partners in Prevention Domestic Violence Network (PiP) (DVRCV)
  • Provides a network of professionals working in Victoria with children and young people in the primary prevention of violence against women. PiP is resourced by the Domestic Violence Resource Centre Victoria and funded by the Victorian Government.

  • Partners in Recovery (PIR) (see National Disability Scheme NDIS)
  • Peninsula Community Legal Centre (PCLC) (Frankston branch)
  • Provides a free legal service which includes initial advice and information on most legal matters.

  • Peninsula Community Legal Centre (PCLC) (Rosebud branch)
  • Provides a free legal service which includes initial advice and information on most legal matters.

  • Peninsula Family Violence Program (Good Shepherd)
  • Provides help to women in immediate danger to find safe accommodation. Also provides over the phone support, face to face support and advice, refuge and emergency support, supoprt groups for women, and links to other services like legal or financial counselling.

    The Peninsula Family Violence Program is available to any woman who lives or works on the Mornington Peninsula who is over 18 and is experiencing, or has experienced, violence by a family member. A high-security refuge where women and children from outside the local area can receive short-term accommodation and support. Also provide outreach support, children’s counselling, referrals and advocacy to other service providers and pathways to emergency / refuge accommodation for people who are experiencing domestic violence.  

  • Peninsula Health Youth Services (Peninsula Health)
  • Provides centre-based support and outreach to young people who are experiencing problems with alcohol and other drug issues; showing signs of violent behaviour or anger in the home; at risk of homelessness, couch surfing or whose home is unsafe or unstable; issues with family or other relationships; mental health; school and bullying; or employment issues. Also provides an opportunity for young people to get help with making choices where they won’t be judged. Young people can come in as individuals or with friends and family members if they prefer. Injecting drug users can access SHARPS which is a Needle Syringe Program (NSP).

  • Peninsula Home Hospice Services
  • Provides home-based specialist palliative care that optimises quality of life and honours the hope for comfort, choice, dignity and peace. PHH aims to improve the quality of life of a person living with a life threatening illness and supports those receiving palliative care in the home who live within the Mornington Peninsula Shire, City of Frankston and parts of the City of Kingston. PHH offers practical, emotional, psychological, social and spiritual support for the person and their family, including children and young adults.

  • Peninsula Pride (headspace Frankston)
  • Provides a fun weekly hang out for young people to network and socialise with other young people in a safe environment. Also provides young people the opportunities to attend QSA camps and the annual Queer Ball. Students and staff have opportunities to be involved in educational workshops. Peninsula Pride is about to launch "Pride in our Families", with social and support groups for friends and family of same sex attracted and gender diverse young people. The QSA community was a project developed and delivered across Frankston and Mornington Peninsula. QSA also provide a host of of social and educational opportunities for queer young people, their families and friends. See also headspace Frankston, Frankston Youth Hangouts and Mornington Peninsula Youth Services.

  • Personal Support and Counselling (Western Port Community Support)
  • Provides appropriate material help to clients in times of crisis and ongoing personal support. Volunteers are trained to provide a "listening ear" and to provide as many options as possible to assist clients to achieve their goals. Also provides support, advocacy and information about a range of ongoing issues such as financial difficulties, relationship breakdowns, homelessness, domestic violence (family violence), anxiety or depression.

  • Playgroup and Children's Services (Community One)
  • Provides occassional care, kindergarten and playgroups for children in the local area.

  • Playgroups in Mornington Peninsula (Peninsula Kids)
  • Provides a list of local playgroups.

  • Positive Behaviour Support Program (AUTISM SPECTRUM AUSTRALIA (ASPECT VICTORIA) )
  • Provides a positive behaviour support workshop program for parents/ carers of individuals with autism, living at home, aged 6-25 years old; family centred program with some post-workshop support also available. Also provides early intervention support to promote a young person's learning and development.

  • Pregnancy Support Services (PAF)
  • Provides free and confidential emotional and material support for any woman who finds herself in a crisis pregnancy or suffering grief after miscarriage or abortion. Also provides free pregnancy testingcaring support, fertility educationalternatives to abortion, access to community resources, planning for the futurebaby clothes and furniture, and grief support. You can also get support with:

    - Free pregnancy testing
    - Experienced, caring support
    - Fertility education
    - Alternatives to abortion
    - Access community resources
    - Planning for the future
    - Baby clothes and furniture
    - Grief support

  • Pregnancy, Birth, Baby Hotline
  • Provides over the phone and online services for all Australians who are pregnant, about to give birth, or have a new baby. Also provides helpful information, advice and support through pregnancy, childbirth and the first year of parenthood.

  • Professional Development Training and Phone Support (WIRE)
  • Provides a Telephone Support Worker Training Program  that runs three times per year in February, June and October. Program completion can take up to six months. There are 3 professional development places for community and social workers.

  • Psychiatric Triage Service
  • Provides a mental health triage service, generalist counselling, psychology, health information and referral. Also includes an intake service for children and adolescents (1-25 years) for young people experiencing mental health issues. See Early Life Mental Health Service (ELMHS)

  • Psychology & Counselling (Peninsula Health Community Health)
  • Provides support to people experiencing stress and anxiety; sadness and depression; grief and loss; managing chronic illness; dealing with trauma; family issues; relationships; separation; parenting and child behaviour issues. Also provides group programs to assist with anxiety management; violence in the home and chronic health conditions.

  • Psychology & Counselling for Youth (Community One)
  • Provides support to young people who are experiencing relationship issues; trauma; stress and anxiety; panic attacks; depression; drug and alcohol problems; grief and loss; career issues; and/or gender issues.


Q

  • QLife - WebChat and Telephone Support
  • Provides a free, confidential and anonymous telephone counselling, referral and information service for the Victorian and Tasmanian lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) communities and their supporters. Also provides webchat from 3pm to midnight 7 days a week. 

    QLife is Australia’s first nationally-oriented counselling and referral service for Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) people. The project provides nation-wide, early intervention, peer supported telephone and web based services to diverse people of all ages experiencing poor mental health, psychological distress, social isolation, discrimination, experiences of being misgendered and/or other social determinants that impact on their health and wellbeing. 
    Service Providers:

    • Switchboard – Victoria
    • Diverse Voices – Queensland
    • Living Proud – Western Australia
    • Twenty10, which incorporates GLCS NSW
    • National LGBTI Health Alliance


R

  • Read the Signs (Lifeline)
  • Recovery and Family Support Services (MI Fellowship)
  • Provides a range of services and programs to help people who are living with a mental illness. Includes: one on one outreach support; PHAMs (personal helpers and mentors); PIR (Partners in Recovery); a CALD (culturally and linguistically diverse) worker who coordinates care to individuals of various backgrounds including ATSI/ indigenious; and, family support services to help families with children and young people based on individual needs.

  • Relationship Counselling and Educational Services (LifeWorks)
  • Provides a range of relationship counselling and educational services. Includes: anger management for women, assertive coaching, men's behaviour change programs and communication skills for couples to learn healthy communications skills and to help resolve a conflict in its early stages.

  • Relationship Services (Relationships Australia Victoria)
  • Provides relationship support with counselling, family violence prevention, and family relationship skills. Also provides a variety of relationship education courses, run in small groups. It can help you connect with others, as well as learn new relationship skills to improve your situation. 

  • Residential Rehabilitation Centres (NGWALA)
  • Provides culturally sensitive alcohol and other drug treatment and relapse prevention strategies to assist adult clients reach sustainable recovery. The residential program operates for a 16 week period and can accept client referrals from across Victoria.

  • Resources for Parents (Raising Children's Network)
  • Provides parenting resource for all stages from pregnancy to newborns to teens. 

  • Respite Finder
  • Provides a user friendly directory of respite resources and recreation options local to the Southern Region of Melbourne. It can be easily navigated by service users, carers and service providers.

  • Road Trauma Support Services (TAC)
  • Provides information, counselling services and financial support to people who have lost a family member in a transport accident.

  • Road Trauma Support Services - Counselling (Road Trauma Victoria)
  • Provides art therapy, counselling and education to help support people affected by road trauma.

  • Rosebud Toy Library
  • Provides quality toys, games and puzzles available for borrowing for children aged between 6 months & 7 years. For a complete list of toy libraries - see Toy Libraries Australia.


S

  • Safe Schools Coalition Network (Education Services Australia)
  • Provides a national network of organisations working with schools to create safer and more inclusive environments for same sex attracted, intersex and gender diverse students, staff and families.

  • Safe Schools Hub for Parents (Education Services Australia)
  • Provides parents with toolkits and guides to the Safe Schools Framework, information and online resources that help to make your child's school experience a positive and happy one.

  • Safe Schools Hub for Students (Education Services Australia)
  • Provides online resources and activities to work on with your classmates and teacher to help keep your school safe and happy. 

  • safe steps Family Violence Response Centre (24/7 response)
  • Provides a 24 hour emergency crisis response hotline to young people who are experiencing family violence at home.

  • Salvation Army Community Centre
  • Provides a range of emergency relief including food assistance, transport, medical and education.

  • Salvation Army Frankston - Material Aid - Crisis and Support Services
  • Provides material support to people at risk of homelessness or in need of material support or food assistance.

  • SANE Helpline
  • Provides a helpline, online chat, information, guidance, and referral to help you manage mental health concerns.

  • Saver Plus (BSL)
  • Provides a matched savings program which aims to assist low income families and individuals to develop a savings habit and learn financial skills.

  • School Holiday Activities and Events Calendar (Peninsula KIDS)
  • Provides an events calendar, online community noticeboard, a list of school holiday activities and an online newsletter for kids and parents.

  • Services for Families (Family Life)
  • Provides a variety of services to children, youth and families. This includes counselling, mediation, mental health, community development and personal support community educational services, outreach to homes, case coordination, innovative community businesses and advocacy. Services may involve case management support to help develop goals and promote wellbeing. Practitioners can visit at home, schools or in community settings and can work with other professionals to provide holistic support for families.

    The purpose is to strengthen family and community relationships and promote the best interests of the child or young person. There are also specialist early intervention services for infants, vulnerable children and families. This can help support a child or infant who have a parent with a mental illness or children showing early signs of mental illness. Services may also include resilience programs for children in schools and in the community or home-based intensive support for families.

    • A Child FIRST worker is available at Family Life.
    • A Youth Adolescent Violence worker is available Family Life.
    • Family Relationship Centre - post separation and divorce - call 9784 0650
    • Community Bubs (parenting support programs)
    • Groups and Programs

  • Sexual and Reproductive Health Services (Peninsula Health Community Health PHCH)
  • Provides a range of sexual and reproductive health services - services include:

    • preventative health screening (pap smears, breast examinations or mammography referral)
    • screening for sexually transmitted infections (STI's)
    • education regarding safe sex practices
    • pregnancy testing, counselling and referral and advice
    • contraceptive advice and education
    • menopausal health issues
    • continence awareness and advice
    • fertillity awareness and education 

  • Sexual Assault Report Anonymously (SARA) (SECASA)
  • Provides an anonymous way to report sexual assault and harassment online. People do not report because they think the incident was minor, they are too embarrassed or they do not want police involvement. This site allows you to report a sexual assault anonymously to the South Eastern Centre Against Sexual Assault. Information can include when and where the incident took place and a description of the offender. The data you provide to SARA will be passed on to Police to identify trends, crime hotspots and make our communities safer. You can also find a printable PDF of Family Violence Information in the outer south Peninsula area here or make an anonymous report now.

  • SHARPS (Needle and Syringe Program) (Frankston Drug and Alcohol Services)
  • Sibling Support and 24 hour Grief Hotline (Compassionate Friends Victoria) (awaiting email response)
  • Provides a 24 hour Grief Support Hotline to anyone who has had a son, daughter, brother, sister or grandchild die, from any cause and at any age. All calls are taken by trained volunteers who are either bereaved parents or siblings and have themselves, lost a son, daughter, brother or sister but are further down the ‘grief journey’. It can be any time after your loss, as we all know, grief doesn’t discern time.

  • Smiling Mind Meditation Program
  • Provides a web-based meditation program for young people.

  • Sorrento Church Playgroup
  • Free Playgroup at Sorrento. Every Monday 9:30 am to 11:30 am (school terms) at Ellen Grant Hall, next to St. Andrew's Presbyterian Church. Story-telling, singing, craft and free-play in a friendly and warm hall. All Pre-schoolers (0-4 yrs), and families welcome.

  • Southern Peninsula Swans Football
  • Provides opportunities for individuals of all ages and abilities to support or participate in organised sport. The team trains on Wednesdays at the Besgrove Street Oval, Rosebud, from 1pm - 2.30pm. The first game for 2016 is on Wednesday the 6th of April. There will then be alternating games and training sessions every Wednesday until August. The Southern Peninsula Swans Football Team in Rosebud is one of 12 teams in the Reclink Australia Football League.

  • Southern Region Respite Centre (Alfred Health Carer Services)
  • Provides a local point of contact for carers and the community who need information, support and access to respite and other community services.

  • Specialist Children's Services (DEECD)
  • Provides parents and families with the knowledge, skills and support to meet the needs of their child, as well as optimise the child's development and ability to participate in family and community life. All services are provided using a family centred approach, recognising the importance of working in partnership with the family. Also provides Family and Children Early Support services - facilitated playgroups run for families waiting for Early Childhood Interventions Services by Central Intake.

  • Specialist Homelessness Service (SHS) (NGWALA)
  • Provides case management by SHS workers to assist homeless people and those at risk of homelessness, to access emergency accomodatiaon and assistance with applications  for public, social or private housing.


T

  • Talk 'n' Tucker (Fusion Australia)
  • Provides community networking opportunities for young people. Also provides female only groups. Young people are invited to bring a plate of food and join group discussions.

  • Telephone Advice Line (Mental Health Legal Centre)
  • Provides a confidential telephone legal advice line to anyone who has experienced mental illness where their legal problem relates to their mental health.

  • Telephone support and online counselling (GriefLine)
  • Provides counselling support services free of charge to individuals and families. These include: telephone support; online counselling; in-house one on one counselling; education and training and health support programs. GriefLine counsellors listen, care and support in times of: bereavement, relationships and family issues, unemployment, natural disasters, migrant and refugee issues, isolation/loneliness, suicide, domestic violence, terminal illness mental health issues, carer support and pet bereavement.

  • Tell Someone (Integrated Family Violence Executive)
  • Provides information to anyone in our diverse community who may have been hurt by family violence and would like to know what to do and where to go for help.

  • Therapeutic Groups (headspace)
  • Provides a range therapeutic groups through the school year at various venues.

  • Therapy Connect - online resource (Amaze)
  • Provides an online resource to help families and carers understand therapy for children with Autism Spectrum Disorder (ASD).

  • Through the Maze (ACD)
  • Provides an introductory guide to services and support for your child and family (with a disability) - whether your child is waiting for or has received a diagnosis of disability or development delay.

  • TimeBank and Transition To Work Program (TTW) (headspace)
  • Provides vocational support for young people aged 15 - 25 who are seeking education, training or employment support through the Brotherhood of St Laurence (BSL) Transition To Work and TimeBank Youth Volunteering programs.

  • Training (see FMP Youth Pathways)
  • Provides an online resource to help young people find different education, employment and training pathways that are available in the local area.

  • Transition to Work
  • Transition to Work is focused on building a young person’s skills, confidence and readiness to enter employment. To achieve this, Transition to Work providers will help young people develop practical skills to get a job, connect with education or training, find and complete work experience placements, find job opportunities in the local area, and connect with relevant local community services. Transition to Work is designed to help young people who are early school leavers or those who have had difficulty entering employment after school.

  • TRY Mentoring for young people (TRY)
  • Provides mentoring opportunities for young people aged 7 to 20 (volunteers who wish to be a mentor are aged 20+). Children and young people are matched with a mentor in their local area and can be picked up from home. Mentors can provide weekly contact (see one-to-one mentoring) or participate in weekly group activities (see Group mentoring).


V


W

  • Webinars for parents and carers (Better Start Early Days)
  • Provides an online webinar for parents who care for young children with a disability.

  • Wheelie Kids (Beyond Disability)
  • Provides laptops, internet access and inhome interactive communication self-help programs for physically disabled wheelchair school children with local partnerships, volunteers and recycled equipment. May also be able to assist with Dragon Voice software that assist people who are disabled and need assistance when using a computer.


  • Women's Online Chat (WIRE)
  • Provides live online chat to support women with information, support and referrals - help may be around various topics like job searching, help them with their computer skills, improve their financial literacy or give them expert information.

  • Women’s Support Line (WIRE)
  • Provides over the phone support to young women in the Mornington Peninsula.


Y

  • Y-PARC Short Stay Community Residential Care Service (Mind, Peninsula Health and Mentis Assist)
  • Provides a short stay community residential service for young people (16 – 24 years) experiencing mental health issues.  It aims to prevent those issues from getting worse. 

  • YERP (Youth Affairs Council)
  • Provides useful information and resources for people working with young people. You will find  more information on applying for grants, building relationships, and other publications.

  • YoDDA Youth Drug & Alcohol Advice Helpline (YSAS)
  • Provides free advice over the phone to young people who need help with alcohol or drug related issues. YSAS also provide online resources for young people or staff working with young people who are experiencing alcohol and other drug problems. These online resources can be used by new workers who want to enrich or reinforce their knowledge, and by established workers who would like to add new skills or modalities - see Youth AOD Toolbox.

  • Young Carer Program (Alfred Health Carer Services)
  • Provides 1 on 1 emotional support from a carer support worker and school holiday respite activities for young carers.

  • Young Parents Services (headspace)
  • Provides young parents services (incorporating the mindful parenting program, playgroup and the Learn Engage Connect Program (partnership with Chisholm).

  • Youth Alcohol and Other Drug Toolbox (YSAS)
  • Provides online resources for people working with young people who are experiencing alcohol and other drug problems. These online resources can be used by new workers who want to enrich or reinforce their knowledge, and by established workers who would like to add new skills or modalities. 

  • Youth Central (DHHS)
  • Provides an online website and resources targeting young people aged 12-25 which includes all things youth. It is overflowing with helpful information and articles about:

  • Youth Centres (MPYS)
  • Provides a safe space to drop in, hang out with your friends or make new ones. Youth Centres are fitted out with some great equipment, games and a range of other activities on offer. Youth Centres include Shed11, Somerville Youth Space, The Corner or YLounge. Centres offer free wifi, computers, Xbox 360 and Nintendo Wii joined up to a plasma screen TV and lounge area.

    What's on offer

    • free wifi, computers, Xbox 360 and Nintendo Wii, TV and lounge area
    • Qualified Youth Workers and Recreation Officers
    • Meeting rooms
    • Referral to specialised support (drug and alcohol, mental health, accommodation etc)
    • Assistance with employment and education
    • Free internet access on computers
    • Youth Centre Drop-in
    • Holiday programs
    • Comfortable lounges
    • Cooking Activities
    • Massive Plasma with Nintendo Wii and Xbox 30
    • Arts and craft
    • Magazines and books
    • Board games
    • Free legal advice via webcam from YouthLaw
    • Professional advice, support and advocacy for young people

  • Youth Disability Advocacy Service (YDAS)
  • Provides an advocacy service open to any young person with a disability aged 12-25.  The service can support young people with disabilities to affirm their rights in a range of areas, including employment, education, housing, social security, healthcare, discrimination and more. YDAS does not charge young people any cost for use the indivdual advocacy service, it is a FREE service.

  • Youth Health Clinic (headspace)
  • Provides a bulk billing general practice clinic with male and female GP’s that can assist young people with general health checks, chronic disease management like asthma, sexual health issues, immunisations and mental health issues. 

  • Youth Prevention and Recovery Care (PARC) services (Y-PARC) (Mind, Peninsula Health and Mentis Assist)
  • Provides Y-PARC Prevention and Recovery Care (PARC) services (a collaboration between Mind, Peninsula Health and Mentis Assist) - see Y-PARC 

  • Youth Prevention and Recovery Care (PARC) services (Y-PARC) (Mind, Peninsula Health and Mentis Assist)
  • Provides Y-PARC Prevention and Recovery Care (PARC) services (a collaboration between Mind, Peninsula Health and Mentis Assist) - see Y-PARC

  • Youth Prevention and Recovery Care (PARC) services (Y-PARC) (Mind, Peninsula Health and Mentis Assist)
  • Provides Y-PARC Prevention and Recovery Care (PARC) services (a collaboration between Mind, Peninsula Health and Mentis Assist) - see Y-PARC

  • Youth Programs (Fusion)
  • Fusion Mornington Peninsula (FMP) is a Christian Youth and Community organisation, committed to empowering young people living on the Peninsula. FMP hosts a number of youth programs aimed at helping participants discover self, social issues and gain abilities to respond to life and all that it brings. Programs include: Daytrips, Craft Collective, Talk 'n' Tucker, Lunchtimes With A Difference, Community Tea, Camps and the Pilgrimage to Uluru.

  • Youth Residential Rehabilitation Service (Neami Seaford)
  • Provides a mental health recovery program set within a residential setting for young people aged 16-25 with emerging or existing mental illness. The service has a strong focus on increasing: independent living skills, resilience and adaptive coping skills, autonomy, self-determination, self-awareness, self-management of illness, sense of belonging, confidence to make decisions and choices about support needs, social skills, relationships with family, and carers and community. Programs encourage positive personal growth and development as well as promoting healthy relationships. Our services develop strong and active partnerships with clinical, community health, employment, education, housing, and recreational services. Referrals via MHCSS Intake 1300 379 462

  • Youth Services and Youth Centres (Mornington Peninsula Youth Services MPYS)
  • See Mornington Peninsula Youth Services here.

  • Youth Services Peninsula (SalvoCare Eastern)
  • Provides a range of services for young people.

    Finding Solutions
    Provides a diversionary program for families of young people aged 12-18 years who are at risk of leaving the family home or have recently left the home due to conflict, and where the family wants to remain as a unit or together. Also provides a rapid response to prevent family breakdown by supporting parents and young people that assists them in identifying behaviours and/or issues that are placing their relationship at risk of breakdown.

    Reconnect
    Provides young people who are homeless or at risk of homelessness including their families. Reconnect assists young people to stabilise their living situation and improve their level of engagement with family, work, education, training and their local community. There are a range of services including counselling, mediation, group activities and practical support for the whole family. This early intervention program aims to give young people the tools to settle their living arrangements, stay connected, and build supportive relationships. 

    Leaving Care
    Provides support to young people subject to Custody or Guardianship (to the Secretary Order on their 16th birthday) who are making a transition to independant living from Residential or Home Based Care. Also aims to provide better outcomes for young people exiting care. This program supports young people by developing their independant living skills, making links with educational and training programs. The program also aims to to prevent homelessness through the creation of pathways to sustainable housing.

    Tools for the Trade 
    Provides an eight week trade orientated program, aimed to assist young people who are disengaged from main stream schooling and at risk of long term unemployment. Also provides an opportunity to re-engage young people back into the education sector and/or assist them to secure apprenticeships. Throughout the program young people are able to gain hands-on experiences with Trade through Chisholm TAFE and also participate in work experience to give them an understanding of a work environment. The program has a strong focus on helping young people to further develop their general life and social skills, which is achieved by numerous skills development sessions as well as mentoring days. 

    T21 - Transition to Independence Centre
    Provides integrated housing support, accommodation and delivers independent living and life skill programs to young people. Over a two-year period, young people are also given access to accredited education & training and to employment opportunities. A Family Reconciliation program also operates out of the Centre which aims to assist young people resolve conflict and re-establish relationships with their families and others who play an important role in their lives. Referrals from community agencies and via the Resource Register.

  • Youth Support (MPYS)
  • Provides personal support to young people who need an opportunity to have a chat with a qualified youth worker regarding any issue of concern to them. In addition to the one-on-one support, youth workers can also provide advocacy and referral as appropriate in relation to specific services such as counseling, drug and alcohol support, housing, employment or mental health services. All personal support is provided in a manner that respects the confidentiality of those involved. There are a range of options available in order to access the personal support service, including centre-based drop-in, home visits, school, workplace or local café visits.


  • Youth Support (The Line)
  • Provides a website for young people which talks about relationships, gender, sex, bystander action, technology and communication. Do you know where to draw the line? Sometimes, there’s no argument about where to draw the line in our friendships and relationships. But the line can get blurry. So, we're here to talk about it. We talk about how to keep behaviours healthy and respectful, and avoid crossing the line that makes someone feel frightened, intimidated or diminished. e.g. Sex - what's okay, what's not? You can also call 1800 MY LINE (1800 695 463) to talk confidentially and for free with a trained counsellor.

  • Youth Support + Advocacy Service (YSAS)
  • Provides a range of programs and services for young people aged 12 to 21 years who are experiencing significant problems related to their alcohol or drug use. YSAS also provide online resources for young people or staff working with young people who are experiencing alcohol and other drug problems. These online resources can be used by new workers who want to enrich or reinforce their knowledge, and by established workers who would like to add new skills or modalities - see Youth AOD Toolbox.

  • Youthlaw
  • Provides free and confidential legal information and advice to young people up to the age of 25. Also provides services via emaildrop-in or Skype or by phone or view the Youthlaw Youtube Channel.


0-9

  • 000 Ambulance
  • 24 hour emergency response - 7 days a week. Do not call 000 (triple zero) if this is not an emergency. When you call triple zero, information you give over the phone helps them to understand how urgently you need help. If this is not an emergency, see Kid Zone or Kids Triple Zero to learn more about what is an ambulance emergency.

  • 000 Fire
  • 24 hour emergency response - 7 days a week. Do not call 000 (triple zero) if this is not an emergency. When you call triple zero, information you give over the phone helps them to understand how urgently you need help. If this is not an emergency, see Kid Zone or Kids Triple Zero to learn more about what is the difference between ambulance, police and fire emergency.

  • 000 Police
  • 24 hour emergency response - 7 days a week. Do not call 000 (triple zero) if this is not an emergency. When you call triple zero, information you give over the phone helps them to understand how urgently you need help. If this is not an emergency, see Kid Zone or Kids Triple Zero to learn more about what is the differences are between ambulance, police and fire emergency.

  • 1800 RESPECT
  • Provides a 24 hour sexual assault and domestic violence counselling helpline to assist with information and support to young people who may be experiencing or have experienced sexual assault or domestic and family violence at home.

  • 24 Hour Breastfeeding Helpline (Peninsula ABA)
  • Provides family support services and breast pump hire - electric hospital-grade breast pumps for mothers to express milk for their baby. Breast pumps are available for short or long term hire.

  • 24 hour Counselling Online (Turning Point)
  • Provides a free 24/7 online counselling service to people who are experiencing or may be affected by people who are affected by alcohol and others drugs, including family members or friends. Also provides online interactive services to help young people assess their alcohol and other drug issues at home.

  • 24 hour Crisis Line - Crisis Support. Suicide Prevention (Lifeline)
  • Provides 24/7 telephone support for young people who need help with a suicide crisis. Trained Crisis Supporters will answer your call, listen to your situation, provide immediate support, assist to clarify options and choices available to you and may provide you with referral information for other services in your local area.

  • 24 hour Domestic Violence Crisis Service (DVRCV) (Good Shepherd)
  • Provides crisis services and outreach for women and children experiencing or escaping from domestic violence. Also provides information, referrals, advocacy, case management support, counselling and financial counselling.

  • 24 hour Emergency Youth Accommodation (WAYSS)
  • Provides support to help young people access accommodation if they have nowhere safe to stay.

  • 24 hour Family Drug Support Line (FDS)
  • Provides over the phone support to people who are experiencing drug use at home by a family member. Alcohol and other drug use and family violence often occur together. Families already coping with a family member who uses alcohol and drugs can also be exposed to violent behaviours. Living with a family member who uses alcohol or other drugs and who is violent can be frightening. It can feel like walking a tightrope. Specialist support and medical attention may be helpful.

  • 24 Hour Family Violence and Sexual Assault Counselling (SECASA)
  • Provides confidential crisis to medium term counselling and support for young people who have experienced sexual assault, physical assault or family violence recently or in the past. They can also help with access to justice for young people with a disability or young people who are same sex attracted or gender diverse. This service works with individuals or groups.

  • 24 hour Immediate phone interpreting and translating service (TIS)
  • Provides a national translating and interpreting services. This is helpful for service provides working with the CALD (culturally and linguistically diverse) individuals who may be from a non-english speaking background that need help from an over the phone interpreter or online via email.

  • 24 hour Kids Helpline and WebChat
  • Provides 24 hour emergency crisis support, phone counselling and web chat to young people who need help with different issues affecting their health and wellbeing. You may need support with pressure from peers at school or with friends and family,  learning from mistakes, dealing with loneliness or family issues at home,  or staying safe and having fun at parties.

  • 24 hour Koori Alcohol & Drug Resource Centre (Sober Up Centre)
  • Provides a 24/7 response to assist Aboriginal and Torres Strait Islander people that have been arrested for public drunkenness.

  • 24 hour Mental Health Triage Service (Peninsula Health)
  • Provides 24 hour emergency crisis support over the phone, urgent community based assessment and short term treatment intervention to people who experience a mental health crisis.

  • 24 hour Nurse on Call / After hours GP Hotline (DHHS)
  • Provides a phone service that provides immediate, expert health advice from a registered nurse, 24 hours a day, 7 days a week. If you think your situation is an emergency, you should always call 000 or go to an emergency department at a hospital. Also provides medical advice and support at night, on weekends and public holidays.

  • 24 hour Suicide Call Back Service (Suicide Line)
  • Provides 24 hour emergency crisis support over the phone to young people who feel suicidal. Also provides online counselling services and web chat from anywhere in Australia.

  • 24 hour telephone Support (beyondblue)
  • Provides over the phone support to young people experiencing signs of depression and anxiety. beyondblue is an independent, not-for-profit organisation working to reduce the impact of anxiety, depression and suicide in Australia. Visit www.beyondblue.org.au or www.youthbeyondblue.com or contact us via www.beyondblue.org.au/get-support 

  • 24 hour Youth Sexual Assault Crisis Response (SECASA) (PenSAC)
  • Provides 24/7 crisis response to help young people, adults and non offending family members who have experienced sexual assault and family violence. Also provides young people with useful information about Sexual Assault & Family Violence on "Getting Help", "Party Safely", "Tricky Head Stuff" and "Hairy Body Bits" to name a few -  visit SECASA YOUTH or report anonymously on www.sara.org.au

  • 24 hour Youthline and Counselling Service (Gambler's Help Southern)
  • Provides a 24 hour youthline to help young people who are experiencing issues with gambling. Also provides counselling services for youth who can attend with a parent, friend or as a family. It aims to assist the young person by listening to their experiences, helping them to understand gambling issues and further enhancing their skills to withstand stress and trauma.


A-Z Agencies

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